Job Description

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.


As an Emergency Protection Order (EPO) Coordinator, you will monitor all EPOs received by the Calgary Police Service (CPS) and follow up on all procedural steps to ensure officers, external stakeholders and EPO applicants have the correct information to ensure the safety of others. Primary duties will include:

Review and track EPOs and Queen's Bench Orders by confirming authorizations, creating tracking files and ensuring the orders have been dispatched for service. Communicate, educate and liaise with external stakeholders, victims and officers to explain type, purpose and alternate means of protection orders. Flag issues between CPS and the courts to ensure all documentation supports victim information and follows policies. Use various CPS and police data systems (for example: Offender Records and Correctional Administration (ORCA), LiveLink, Justice Online Information Network (JOIN), Canadian Police Information Centre (CPIC), Palantir, and social media) to locate offenders and monitor calls using Computer-Aided Dispatch (CAD) and Sentry to ensure service is completed.

Qualifications

A 1 year certificate/diploma in Business Administration, Legal Assistant or a Justice related field and a minimum of 5 years related experience dealing directly with police and the courts; OR A 2 year certificate/diploma in Business Administration, Legal Assistant or a Justice related field and a minimum of 4 years related experience dealing directly with police and the courts; OR A degree in Justice, Social Work or related field and a minimum of 1 year of related experience working with police and the courts. The successful candidate must be eligible for designation as a Community Peace Officer Level II. Previous experience using police data systems (for example: ORCA, LiveLink, JOIN, CPIC, Palantir, CAD and Sentry) is required. Previous experience with domestic conflict case management is considered an asset. Success in this position requires efficiency and thoroughness, service orientation, stress tolerance and team building and teamwork. An effective communicator with a focus on results and the ability to build strong relationships.

Pre-employment Requirements

An enhanced security clearance and pre-employment polygraph will be conducted. Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.


Union: CUPE Local 38
Business Unit: Calgary Police Service

Position Type: 1 Permanent
Location: 5111 47 Street N.E.

Compensation: Pay Grade 7 $35.45 - 47.43 per hour
Days of Work: This position typically works a 5 day
work week with 1 day off in each 3 week cycle.

Hours of work: Standard 35 hour work week

Audience: Internal/External
Apply By: July 28, 2025

Job ID #: 312380