Job Description

Job Summary

Blenz - Bronte & Main St. is seeking a dedicated and enthusiastic Cafe Assistant Manager to join our team. The ideal candidate will play a crucial role in ensuring smooth day-to-day operations of our cafe, providing excellent customer service, and supporting part-time staff. This position requires a passion for hospitality, coffee, and a commitment to maintaining high standards of Blenz as well as food and drink safety and quality.

Responsibilities

Assist and lead in drink preparation and serving light snacks, baked goods, and sandwiches, ensuring all beverages and food items are prepared according to recipes and standards. Operate the POS system efficiently for order processing and cash handling. Provide exceptional customer service, addressing customer inquiries and concerns promptly. Supervise and train new staff members, fostering a collaborative team environment. Maintain cleanliness and organization of the bar, seating, and back storage areas, adhering to food and health and safety regulations. Assist in inventory management, including ordering supplies as needed. Collaborate with management on daily operations, including scheduling shifts and managing team performance. Ensure compliance with health and safety regulations within the cafe.

Qualifications and Skills

1-2 years of experience as a barista and cafe manager is a must. Familiarity with POS systems, particularly Auphan is preferred. Strong customer service skills with the ability to engage positively and go above and beyond with guests. Leadership abilities with experience in team management or supervising staff. Knowledge of food safety standards and practices within the hospitality industry. Excellent communication skills to effectively interact with customers and team members.

About Blenz Coffee

Since 1992, Blenz Coffee has been part of communities across British Columbia and Alberta neighbourhood spots where guests gather, connect, and feel at home. From the very beginning, Blenz has been about more than coffee; it's about curating space where communities can come together and friendships can be built - one cup at a time. Coffee is the excuse for forming connections and building community, and the heart of Blenz is to provide you that opportunity and experience to feel like you found your home.

At Blenz, every beverage is handcrafted with care using only premium ingredients. From our authentic Japanese matcha and Columbian hot chocolate to our expertly roasted coffee blends, quality is at the heart of every sip. It's comfort in a cup and one of the reasons Blenz has been a trusted gathering place for over 30 years.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 30 - 35 per week

Benefits:

Casual dress Discounted or free food On-site parking Store discount
Application question(s):

Do you have full-time availability, including evenings and weekends?
Experience:

barista: 1 year (preferred)
Language:

English (required)
Licence/Certification:

Food Handler Certification (preferred)
Work Location: In person