Job Description

Senior Business Analyst

Location:

Hybrid

Employment Type:

Contract until March 31, 2026 (with possible extension)

About the Role

We're looking for experienced

Senior Business Analysts

to support a series of enterprise projects focused on digital transformation, process improvement, and knowledge management.
You'll work closely with project teams, business leaders, and technical experts to translate complex requirements into clear deliverables that drive efficiency and measurable results.

If you're someone who enjoys solving problems, improving processes, and bringing clarity to complex initiatives -- this is the opportunity for you.

What You'll Do

Collaborate with business stakeholders to

gather, document, and prioritize requirements

for new systems and process improvements. Work alongside project managers and developers to

define project scope, deliverables, and timelines

. Create detailed documentation including

user stories, workflows, process maps, and functional specifications

. Conduct

current-state (As-Is)

and

future-state (To-Be)

process analysis to identify gaps, risks, and opportunities for optimization. Lead

workshops, interviews, and focus sessions

to capture business needs and achieve stakeholder alignment. Maintain an organized repository of project documentation, decisions, and business rules. Support testing and validation activities by

developing acceptance criteria

and facilitating

User Acceptance Testing (UAT)

. Translate technical language into plain business terms and ensure all teams share a clear understanding of objectives. Provide insight into

process improvement, automation, and system integration

opportunities.

Key Skills & Experience

5-8 years of experience as a

Business Analyst

, ideally in complex or enterprise environments. Strong understanding of both

Agile

(user stories, sprints) and

Waterfall

(requirements documentation) methodologies. Experience with

process mapping tools

(e.g., BPMN, Visio, Lucidchart). Excellent communication and facilitation skills -- able to manage multiple stakeholders and resolve conflicting requirements. Skilled in

root cause analysis

and presenting solution options (build vs. buy). High attention to detail, strong analytical mindset, and the ability to work with limited supervision.

Project Areas You May Support

Intranet & Content Platforms:

Help define site structure, navigation, and user experience. Gather and document requirements related to content search, publishing workflows, and personalization.

Knowledge Management:

Design and implement taxonomy, metadata, and tagging frameworks. Define governance standards for content creation, review, and archiving.

Process Improvement & Administrative Systems:

Streamline workflows using Lean or Six Sigma principles. Identify compliance gaps, optimize approval processes, and improve reporting metrics.

Finance & Planning Systems:

Gather business requirements for budgeting, forecasting, and performance tracking tools. Work with teams to ensure smooth system implementation and change management.

Education & Certifications

Degree or diploma in

Business, IT, or related discipline

. Certifications such as

CBAP, PMP, or Lean Six Sigma

are an asset.

Why Join Us

Work on large-scale transformation initiatives that have a real impact. Collaborative, people-focused environment. Long-term project stability with extension potential.
Job Type: Full-time

Pay: $60.00-$75.00 per hour

Education:

Bachelor's Degree (preferred)
Experience:

Business Analyst or Process Analyst: 8 years (required) Agile and Waterfall: 5 years (preferred) Visio, Lucidchart, or BPMN.: 6 years (preferred)
Licence/Certification:

CBAP, CCBA, PMP, or Lean Six Sigma (preferred)
Work Location: In person