Job Description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.



AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do--powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.



Lead Business Process Analyst - Hybrid In-Office Tue. Wed. Thurs (WFH Mon& Fri)

OpenText is seeking a Lead Business Process Analyst to join our Engineering Project Management Office. This role reports to Director, Business Processes and will be responsible for headcount and workforce planning support, including headcount reporting, workforce forecasting, supporting leaders with financial modelling, approvals of position workflows, providing guidance on policies and procedures, and supporting integration teams during acquisitions. The successful candidate will be highly analytical, detail-oriented, have a high degree of autonomy, and a broad understanding of the business and finance. The individual will foster strong working relationships with various internal stakeholders, strive on process improvements, and can manage inputs from multiple sources.

OpenText has established itself as a global leader in secure information management. OpenText leads the way inDigital Experience, our cloud-basedBusiness Network enhances operational efficiencies. The OpenTextAnalytics division pioneers enterprise AI and ourLegal Technologysolution assists legal and compliance teams. OpenText's enterpriseContent Management(ECM) software connects content within core business processes and ourPortfolio business unit ensures the maintenance and modernization of legacy software.Platform Engineeringfocuses on Cloud Platforms and Business Process Automation. TheCommon Componentsunit delivers essential software engineering services, and our OpenTextCybersecurity solutions, for both SMBs and Enterprises, offer protection against cybersecurity threats.

Your Impact:

A Development role at OpenText is more than just a job; it's an opportunity to impact lives. As a key contributor, you'll be instrumental in constructing cutting-edge Information Management Solutions that contribute to sustainable supply chains, support refugees, and enhance medical information access to save lives. You will engage in solving meaningful challenges within a motivated team, gaining exposure to advanced technologies beyond individual access. You will be encouraged to cultivate an engineering mindset, driving the creation of innovative software solutions that address real-world problems and shape the future.

What the role offers:

Support headcount planning by managing budgets, targets, and monthly/annual forecasts in collaboration with HR and Finance teams. Oversee position workflows and requisition approvals with urgency and precision to maintain hiring efficiency. Drive real-time, self-service headcount (HC) management initiatives and improve data integrity through audits and system reconciliations. Track and report on headcount KPIs across engineering products/projects, identifying data quality issues and resolving feed/link discrepancies. Provide strategic analysis on headcount savings opportunities and assist in workforce strategy development for senior leadership. Build strong stakeholder relationships, deliver clear presentations, and support continuous improvement through automation and ad-hoc analysis.

What you need to Succeed:

Bachelor's degree in Business, Finance, or Accounting; professional designation (CPA, CGA, CMA) preferred. 8+ years of finance experience in fast-paced environments, ideally within the technology sector. Strong organizational, planning, and time management skills with the ability to manage multiple priorities, meet tight deadlines, and drive initiatives to completion. High business acumen, financial aptitude, and analytical skills to support sound decision-making and practical recommendations. Proficiency in Microsoft Excel, PowerPoint, Outlook, Word; Power BI considered an asset. Proven ability to partner with senior business leaders to influence strategic decisions while executing tactical processes with integrity and excellence. Exceptional communication skills, self-starter mindset, and adaptability to thrive in complex, high-growth, and evolving business environments.

One last thing:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us athr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.