Job Description

Location:
Toronto, Ontario
Duration:
06 Months
:
As a Business Process Analyst specializing in Salesforce, you will deliver consistent, quality, and timely Requirements Management Plans, Business Requirement documents, and process flow diagrams. Your role is to ensure that business problems, opportunities, requirements, and recommendations are well-documented and align with change and business objectives. You will apply a structured and consistent business analysis approach and methodology across all assigned business analysis initiatives.
Required Skills & Qualifications

• Proven experience in business process analysis and improvement.
• Strong understanding of Salesforce and its capabilities.
• Excellent documentation and communication skills.

Preferred Skills & Qualifications

• Experience with Scrum or Agile methodologies.
• Familiarity with JAD sessions and business design reviews.
• Ability to work effectively with cross-functional teams.

Day-to-Day Responsibilities

• Analyze business processes to identify opportunities for improvement, such as efficiency and productivity gains, timeliness, and cost avoidance or reduction.
• Support the identification and implementation of business requirements and related business process flows with impacted business unit partners.
• Analyze and prepare business impact documentation, identify system or regulatory changes, and support change management.
• Support the definition and design of interactions between processes, people, and technology.
• Participate in Scrum ceremonies and assist in business design reviews or by consolidating a consensus business view.
• Identify opportunities for improvement in existing business processes.

For immediate consideration please click APPLY to begin the screening process with Alex.

Skills Required