Job Description

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living\xe2\x84\xa2.

We are searching for a BUSINESS MANAGER to join our PARKLAND AT THE GARDENS based in HALIFAX, NOVA SCOTIA.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you\'ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (with employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex\'s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Ensures accuracy of Resident information and documentation within YARDI Senior Living platforms
• Ensures resident movement is accurately reflected within YARDI Senior Living Platforms \xc2\xb7
• Ensures resident month end billing processes are adhered to in accordance to all policies, brand standards, and applicable legislation \xc2\xb7
• Responsible for ancillary charge audit to ensure accurate and complete resident billing\xc2\xb7
• Provides education to residents on to support inquiries into resident billing process \xc2\xb7 Provides education to residents on available ancillary services
• Provides leadership and oversight to all operational elements of the Front Desk Attendant role to ensure compliance to brand standards, policies, procedures, and applicable legislation. \xc2\xb7
• Supervises, directs, and evaluates the work of the Front Desk Attendant. \xc2\xb7
• Ensures new team members are orientated and trained on all departmental standards.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Minimum of 2 years of experience in accounts payable, accounts receivable, bookkeeping setting
• Minimum 2 years experience in scheduling, and payroll processes
• Minimum of 2 years of experience in people leadership within the customer service industry
• Minimum of 5 years of experience in a customer service setting
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

Experience considered an asset:

• Experience in Hospitality, Retirement Living, Long Term Care setting
• Experience using YARDI

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For 35 years, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and a home care division of team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you\'re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.
Only those selected for an interview will be contacted.

Shannex