Job Description

The Business Development Manager's primary responsibility will be to drive qualified move-in referrals for a portfolio of properties by building a network of provincial partners, community influencers, increasing participation at regional events, and establishing community outreach opportunities with corporate markets. A dynamic and motivated individual who is able to deliver effective presentations to targeted groups, work independently, and also work within a team environment focused on customer service is required.

The Business Development Manager will be responsible for building and nurturing a referral network to support Chartwell properties in our Quebec platform.

Key Activities

Create, retain and grow a portfolio of strategic referral partnerships. Conduct business development activities with key referral sources to drive new business and achieve quotas of new initial contacts and permanent move-ins in all Quebec homes. Develop and foster professional relationships with professionals in the regional healthcare real estate, and financial sectors. Consistently build up the sales pipeline with qualified prospects from referrals. Source, evaluate and implement strategic sponsorships and partnerships with key groups and organizations to promote brand awareness and achieve determined business outcomes. Prospect and qualify new referral sources through phone, email, and various outreach conduits. Research companies and identify their key decision makers and alignment with Chartwell's mission, vision, and values. Maintain existing referral relationships with community partners by providing support, information, education, and guidance to increase the number of referrals. Maintain and document business development activities in the CRM (Yardi-Senior CRM). Participate and volunteer at local and regional events and provide information to the public, and community organizations. Coordinate and deliver presentations to groups and organizations. Integrate local Retirement Living Consultants (RLCs) into referral relationships. Provide additional support to identified properties with grassroots initiatives. Collaborate with the Sales Strategy Consultants and Directors of Operations and Sales to ensure optimal results are being realized in the platform. Identify potential referral sources and educate, nurture, and develop relationships in a defined market. Identify and complete networking activities as per the provincial business development plan; maintain and update the plan consistently to reflect activities; ensure adherence to allocated budget. Actively participate in weekly management/leadership meetings to provide updates regarding networking activity, community events and other related information. Practice our corporate values of R.E.S.P.E.C.T. Other related duties, as assigned.

Qualifications

Experience:

A minimum of 5 years' previous experience in business development and building community relationships in a results-driven environment in the senior living or healthcare sector. Demonstrated history of success in outside sales with a focus on senior services or healthcare. Strong knowledge of the provincial and regional health systems in Quebec. Established network of professional business development relationships with major groups and/or associations in Quebec is highly preferred. Proven ability to maintain highly effective referral relationships with a large number of professional sources. Experience in senior housing is highly preferred.

Education:

Post-secondary education in related field is considered an asset. Professional sales training is considered an asset.

Skills & Abilities:

Excellent communication skills both verbal and written in French and English Solid organizational, planning, problem solving, follow through and detail skills. Ability to multi-task, network and promote services. Results focused in a pro-active busy environment. Ability to plan, organize, and execute business development and community integration plans. In-depth knowledge of the Quebec senior housing marketplace. Computer literate with knowledge of related software programs (e.g., Microsoft Office - Excel, Word and Power Point, Google docs). Comfortable with CRM software (e.g., Yardi).

Special Requirements

Must live within commuting distance to Montreal or Quebec City. Must possess flexibility to participate in evenings and weekend events and functions. Valid provincial driver's license required as is access to a vehicle. Criminal Reference Check and Vulnerable Persons Check.

Chez Chartwell, nous sommes dedies au MIEUX-ETRE de nos residents, de leurs proches et de nos employes. Rejoignez une equipe exceptionnelle et diversifiee de gens inspirants, qui ont a coeur d'offrir des experiences personnalisees, fondees sur des relations chaleureuses et humaines, a tous ceux et celles qui vivent et travaillent dans nos residences.
L'engagement de Chartwell envers la diversite et l'inclusion consiste a embaucher des personnes dont les competences et les aptitudes contribuent au succes de l'organisation et qui sont a l'image des communautes dans lesquelles nous vivons et travaillons. Nous favorisons l'egalite d'acces a l'emploi et invitons toutes les personnes interessees, y compris les personnes ayant un handicap, a postuler. L'impartialite est une valeur importante a nos yeux, et le genre masculin est utilise ici dans l'unique but d'alleger le texte, sans aucune discrimination. Si vous avez des questions ou que vous avez besoin d'aide dans le cadre du processus de demande d'emploi, veuillez envoyer un courriel a accessibility@chartwell.com ou composer le 1 888 663-6448.
Nous prendrons connaissance avec interet de toutes les candidatures recues, cependant nous ne communiquerons qu'avec les postulants retenus pour une entrevue.