Position: Building Manager, Central City Housing Society
Located on the Skwxwu7mesh (Squamish) Nation x?m??kw?y?m (Musqueam), Skwxwu?7mesh
(Squamish), Sto:l? and S?li?lw?ta? /Selilwitulh (Tsleil-Waututh) Nation in Vancouver BC.
About Central City Foundation and Housing Society
Central City Foundation is the legacy that was created in 1907 when a small group of women and men in Vancouver came together to help their neighbours in need. We believe in the intrinsic value of human beings, in their agency and right to self-determination. Our goal is to build an a resilient, caring and inclusive community where it is possible for all people to overcome injustice, participate and thrive. The foundation's capital is mobilized for good through investments in social purpose real estate, grants and programs that support a diverse array of community-led solutions. Central City Foundation currently ownsfive properties in BC that help provide low-income housing, support for families, Indigenous-led programs, addiction treatments and support for social enterprise. Our low-income housing is operated through our affiliated organization, the Central City Housing Society.
Opportunity:
Central City Housing Society operates 2 SRO buildings in the downtown eastside (Abbott Mansion & Cosmopolitan Hotel) with a combined capacity of 112 units and is looking for a Building Manager to oversee operations in both buildings. Reporting to the Social Purpose Real Estate Manager.
Primary Purpose:
The primary purpose of the Building Manager is to provide excellent and responsive building management to maintain safe, clean and affordable housing for all residents.
Essential Duties:
Schedule, supervise and direct the work of housing operations staff including front desk staff, support workers, janitorial and building services workers.
Liaise closely with other members of the CCHS and CCF staff involved in housing operations
oCollect and process monthly rents in accordance with policies and procedures, manage rent rolls and work with tenants/agencies to alleviate rent arrears
Respond to tenant inquiries and provide excellent customer service
Work with a vulnerable clientele that has experienced homelessness, substance use and intergenerational trauma
Screen potential tenants and manage the rental process for all residents
Work with Facilities Manager to maintain the building interior and exterior, and ensure safe and consistent operations in accordance with required codes and regulations
Ensure service delivery in consistent with Central City Foundation's Mission and Mandate
Requirements:
The core of our business is serving the inner city community; therefore, a critical success factor for any person who joins the Central City Housing team is to have an in-depth understanding of the DTES community, anti-oppression work, intersectionality and the legacy of colonialism in our community.
Commitment to working with people who are struggling with substance use and/or mental wellness and wellbeing.
Team members are expected to have gained this understanding through lived experience, as well as any post secondary education.
Ability to communicate effectively with residents, tenants and staff, verbally and in writing
oAbility to remain calm and non-judgmental while diffusing conflicts and problem-solving
Qualifications:
Current First Aid Certificate
Basic knowledge of the Residential Tenancy Act and Occupational health and Safety regulations
oAt least 5 years front line experience or two years in management position; preferably in a residential setting
Ability to complete a Criminal Record check to the satisfaction of CCHS
Preferential and limited hiring assist CCHS to achieve diverse and equitable representation in our workplace and to recruit employees whose identities enrich the ways in which we accomplish our mission and serve the community. As a result, preference will be given to Indigenous applicants and applicants from other equity seeking groups.
Application deadline:
APPLY NOW Interviews are being held on an ongoing basis