Job Description

The Department of Economic Growth, Tourism and Culture (EGTC) is stronger and most effective when we reflect the diversity of the Island population we serve. We are dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of our Island community. By embracing diversity and inclusion, our department ensures broader discussions, better decisions, and an engaging workplace. The purpose of the Bilingual Program Officer is to meet with clients (individuals, employers, and industry and non-government organizations) to identify and support workforce needs and requirements. Under the guidance of the Program Coordinator, the Bilingual Program Officer is instrumental in promoting the programs available, the processes involved and criteria of eligibility to stakeholders, community organizations, individuals and local businesses. The Bilingual Program Officer is responsible to administer agreements through the various stages of the project life cycle, from development and assessment of applications through to recommendation and agreement signing. Once the agreement is in place, the Bilingual Program Officer is the liaison with the applicant and the sponsor organization or training provider, monitoring agreement progress and supporting parties through any areas of concern, processing payments and closing the file. Duties will include:
Providing information, advice and guidance to applicants requesting support through the Employee Benefits and Support Measures as per the Labour Market Transfer Agreements;
Establishing and maintaining relationships with external service providers, stakeholders, employers and client groups to support program delivery;
Assessing applications, business plans, proposals and action plans based on policies, labour market information and risk associated with the plan, and preparing recommendations to support or decline the application to management;
Providing decision to clients of application outcome including approvals and declines;
Monitoring activities and outcomes to ensure participants are meeting anticipated timelines;
Monitoring service provider agreements for accountability reporting requirements and compliance with system action plan maintenance, and providing feedback and support to meet outcomes as defined by the agreement;
Assisting clients with the development of Return to Work Action Plans;
Providing employers, organizations and client groups with information on suitable programs, and assisting with development of applications and proposals to support local labour market needs;
Representing the Department on various committees and at various events to promote programs and services to community groups, organizations, employers and Island residents;
Leading initiatives to provide outreach services to jobseekers and employers;
Other duties related to programs and services delivered by the Department. Qualifications Minimum Qualifications: University degree in Business Administration or related field;
Extensive experience responding to a variety of inquiries and requests from the general public and private sector, involving, obtaining and providing information, and with integrated computer systems and MS Office applications;
Considerable experience in managing and administering programs to the general public, and with reviewing financial transactions and monitoring budgets and/or applying general finance and administration policies and processes;
Experience in negotiating contracts, project management and design, including research, reporting and feedback, and in effective problem-solving techniques;
Demonstrated equivalencies will be considered.
Displays strong judgement and analytical skills;
Excellent interpersonal and communication skills; and
Good previous work and attendance record and an acceptable criminal record check.
Must be bilingual (French) Other Qualifications: Experience with administering a high volume of contracts (75+) or managing contracts over $100,000, and working with various levels of Government and community organizations is considered an asset;
Ability to work under pressure and establish work priorities, to establish effective working relationships required to work as an effective team member, and to work independently with minimal supervision considered an asset;
Knowledge of various Federal and Provincial acts and regulations (FOIPP, EI, etc.), and of resources and programs available through other government departments or community organizations considered an asset;
Driver\xe2\x80\x99s license and access to reliable transportation; Preference will be given to UPSE Civil Employees as per the UPSE Civil Collective Agreement. Please Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. The successful candidate will be the only individual receiving written notification of competition results. The "Notification of Successful Candidates" list posted on the Employment Opportunity board will serve to inform all other applicants of competition results. Job Types: Full-time, Permanent Salary: $28.08-$35.14 per hour Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Language training provided
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Wellness program

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Charlottetown, PE: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor\'s Degree (required)

Language:

• French (required)

Work Location: One location Application deadline: 2023-02-07