Job Description

Senior Program Officer, Recruitment & Mobilization (Academic and Standard)
Job Location: Canada
English Description:

POSITION TITLE: Senior Program Officer, Recruitment & Mobilization (Academic and Standard Volunteers)

POSITION LOCATION: Ottawa, ON, Canada (Hybrid work model)

REPORTS TO: Manager, Volunteer Mobilization

CONTRACT TERM: Indeterminate

SALARY RANGE: 56k-60k

APPLICATION DEADLINE: October 4, 2023

LANGUAGE REQUIRED: Fluency in both French and English required

BACKGROUND

WUSC (World University Service of Canada) is a Canadian non-profit organization working to create a better world for all young people. We bring together a diverse network of students, volunteers, schools, governments, and businesses who share this vision. Together, we develop solutions in education, economic opportunities, and empowerment to overcome inequality and exclusion for youth around the world, particularly young women and young refugees. WUSC currently works in 25 countries across Africa, Asia, the Middle East, and Latin America, with an annual budget of approximately CAD $40 million. We have over 90 staff in our Ottawa office, and over 200 people overseas implementing 16 development projects in collaboration with donors such as Global Affairs Canada, the UK Department for International Development (DFID), the World Bank, the Asian Development Bank, and the African Development Bank.

Volunteering for development is one of the important ways in which WUSC pursues its mission. WUSC\'s Volunteer Cooperation Program (VCP) has ambitious targets to mobilize hundreds of skilled Canadian volunteers each year to support partners in developing countries where we are working to advance gender equality and facilitate economic opportunities for poor and marginalized young people, especially young women and refugees. Overseas, our volunteers collaborate with a wide variety of partners, including enterprise and social enterprise development incubators, skills training centres, enterprises, women\'s organizations, and youth groups. In Canada, WUSC works with institutions and individuals to identify, prepare, and support volunteers who travel overseas to support our partners for various durations of time. Our network in Canada also works with WUSC to raise awareness among Canadians to inspire greater action on global development issues. Our collective focus is on sustainable and inclusive changes to create a better world for youth.

RESPONSIBILITIES

Under the supervision of the Manager Volunteer Mobilization, the Senior Program Officer, Recruitment & Mobilization Officer (Academic and Standard Volunteers), will be responsible for the implementation of the Academic and Standard Volunteer Streams of the WUSC Volunteer Cooperation Project, the coordination of Canadian institutional partnerships, and the planning and coordination of WUSC\'s annual International Seminar event.

More specifically, the Senior Program Officer, Recruitment & Mobilization will be responsible for:

Academic Stream & Canadian Institutional Partnerships (30%)

• Collaborate with Canadian institutional partners in the development and implementation of the academic stream of the volunteer cooperation project, including the preparation and signing of MoUs
• Collaborate with institutional partners on the volunteer recruitment and debriefing process
• Review existing partnerships and develop new partnership opportunities with academic institutions for the academic stream as required
• Collaborate with WUSC Country teams to develop and review volunteer assignments for academic volunteers that correspond to the skills and experience of volunteers while meeting the needs of country partners
• Assess and select academic stream candidates
• Support recruited volunteers through the pre-assignment volunteer journey steps and collaborate with the volunteer training team and volunteer administration team to ensure volunteers are prepared for their assignments and to ensure all necessary administrative documentation and requirements are completed
• Contribute to reporting requirements (e.g. annual reports, board reports, project reports).

Standard Stream Volunteer Recruitment and Volunteer Management (40%)

• Work in partnership with international colleagues to review and validate the job descriptions for volunteers and post assignments on the WUSC website
• Screen volunteer applications for eligibility and suitability for specific assignments
• Conduct formal interviews with volunteer candidates and assess candidates\' alignment with WUSC\'s volunteer assessment competencies, WUSC\'s values, mission and vision as well as comply with WUSC\'s Code of Conduct
• Share selected applications to WUSC country offices for final approval
• Conduct regular follow-ups on recruitment progress with international colleagues and with the Manager, Volunteer Mobilization
• Collaborate with the volunteer training team and volunteer administration team to ensure volunteers are prepared for their assignments and to ensure all necessary administrative documentation and requirements are completed
• Provide volunteer management support to WUSC Country teams and support to volunteers on assignment as required;
• Conduct one-on-one debriefing sessions with volunteers after the completion of the assignment
• Maintain accurate and up-to-date assignment and volunteer data in the Information Management Systems.

Coordination of the International Seminar (30%)

• Lead the coordination of the annual WUSC International Seminar event including, but not limited to, developing the concept note, collaborating with WUSC Country teams, collaborating with institutional partners in Canada, coordinating consultants and other WUSC internal staff contributors, recruiting and selecting Canadian participants, and drafting the budget
• In collaboration with WUSC Country team and the Manager, Volunteer Mobilization and the Manager, Public Engagement, design the goals, theme and activities
• In collaboration with the Public Engagement Team and Communications & Philanthropy Team, manage the development of communication materials and documents - partnership and sponsor focused, participant focused, recruitment materials
• Work in partnership with the training team to create a pre-departure training that is relevant to the International Seminar
• Monitor activities of the Seminar and support final reporting.

Other related duties:

• Contribute to the development, implementation and review of team systems, processes and tools
• Provide cover to other staff as needed
• Support with onboarding of new colleagues
• Undertake specific additional responsibilities, as may be agreed upon with their Supervisor
• Integrate gender equality and other inclusion considerations in all recruitment activities.

Qualifications and Competencies

Education: Bachelor\'s degree or other qualification in a related discipline

Experience & Competencies:

• At least 2 years of professional experience in volunteer recruitment, human resources, project management or other related experience
• Experience managing events and/or conferences
• Experience working internationally
• Sound judgement, entrepreneurial spirit and experience in business/partnership development and management
• Excellent interpersonal skills and capacity to work in partnership with different cultural groups, staff and volunteers
• Excellent organizational skills, including the ability to prioritize tasks and handle multiple initiatives simultaneously
• Understanding of cross cultural communication and intercultural adaptation
• Understanding of the approach to gender equality and the values of international volunteering
• Excellent written and verbal communication skills.

Languages: Bilingual English/French (fluency essential).

Travel: Occasional travel in Canada and internationally.

WHY WORK WITH WUSC?

Join Us. Our work is important, cutting-edge, and rewarding. We encourage curiosity, innovation, and flexibility.

WUSC offers a dynamic international work environment with a diverse intercultural workforce. We offer employees exciting opportunities to apply their skills and gain experience all while making a difference in the lives of youth around the world. Employees at WUSC work hard to create lasting change in education, economic opportunities and empowerment.

Here\'s some of what you can expect working with us in Canada:

• 35-hour workweek, ability to work flexible hours
• Remote-friendly workplace, with free access to our Ottawa office
• 4 weeks annual leave, plus the week between Christmas and New Year
• Paid sick days (10) and special leave days (5)
• Extensive health and dental coverage for you and your dependents, 100% covered by us
• Group RRSP contributions, from day 1
• 300$ reimbursement for home office equipment
• Parental leave top-up
• Being part of a friendly, caring and enthusiastic team!

APPLICATIONS

WUSC\'s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, representatives and partners shall correspond to the values and mission of the organization. WUSC promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion, sexual exploitation or abuse of any form. Successful applicants will be required to undertake an enhanced criminal record check where appropriate.

WUSC is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Only those candidates selected for an interview will be contacted. No telephone calls please.

World University Service of Canada