Job Description

Miska Trailer Factory

Position:

Bilingual Inside

Sales Representative (English/French)

The Inside Salesperson is responsible for driving sales growth by managing ALL inbound inquiries and nurturing customer relationships through the completion of the sales cycle. This role focuses on understanding customer needs, providing product solutions, and ensuring a positive customer experience with each customer.

Duties and Responsibilities

Sales & Customer Engagement

Understand and clearly communicate the features and benefits of all trailers Handle inbound sales inquiries via phone, email, and online platforms Proactively create detailed and complete leads and quotes in the CRM Diligently follow up on leads, quotes, and past customer interactions to convert opportunities into sales in the CRM Educate customers on trailer types, specifications, features, options, and financing Upsell and cross-sell parts, options, and service packages Prepare and present accurate and detailed sales quotes and proposals in the CRM Maintain strong product knowledge to provide expert advice on trailer applications Prepare preliminary used trailer appraisals on trade ins Engaged and involved in weekly sales team meetings and in trade shows as needed Follow company policy, processes, and procedures

Account & Relationship Management

Build long-term relationships with retail and commercial customers Manage repeat customer by tracking preferences, purchase history, and service needs Provide excellent customer service to ensure high satisfaction (Google Reviews) and referral business

Operational Support

Enter and update customer information, quotes, and sales orders in the CRM Coordinate with production, administration, service, and logistics teams to ensure timely delivery and installation

Collaboration & Reporting

Collaborate and support administration and production teams throughout the sales process Provide feedback on customer trends, competitive activity, and inventory needs

Requirements and Experience

Post-Secondary Diploma or Degree in related field, an asset Minimum of 3-5 years of sales experience required Customer service Experience in automotive industry an asset Construction equipment experience an asset Knowledge of landscaping / construction / and or contracting needs are an asset Proficient in Microsoft Suite Sales acumen; outgoing and personable demeanor Entrepreneurial by nature, inquisitive and insightful Experienced in various prospecting activities The ability to quickly learn and retain information on Miska's wide variety of products Well-Organized with administrative tasks Required to work Monday to Saturday (on bi-weekly rotation)
Please note this is a 100% in office role.

Benefits

Full-time, permanent employment Benefits including Extended Health, Dental Benefits, and Health Spending Account after completion of probationary period; 3 months Free on-site parking Company matching RRSP Program Annual Service Awards Company Events
We thank all candidates for applying. Please note only shortlisted candidates will be called for the next steps. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Job Types: Full-time, Permanent

Pay: $90,000.00-$110,000.00 per year

Flexible Language Requirement:

French required

- fluent in both verbal and written forms.

Schedule:

Day shift
Ability to commute/relocate:

Hamilton, ON L8N2Z7: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (required)
Experience:

Sales: 3 years (required)
Work Location: In person

Job Types: Full-time, Permanent

Pay: $90,000.00-$110,000.00 per year

Experience:

Sales: 3 years (required)
Language:

French (required)
Work Location: In person