Job Description

Description and Requirements

TELUS International is expanding its Digital Marketing team and looking for a highly motivated individual with exceptional skills in Data, Analytics, IT & business intelligence to join our Digital Marketing Analytics team.

In this exciting role, you will help design and build a custom-built pipeline on the GCP stack needed for optimal data usage and business insights for the marketing team. You will identify, design and implement the infrastructure, internal processes to support data-driven decision making across the business unit collaborating with respective cross functional teams(PR, content, digital marketing, product marketing, sales etc.).You will lead delivery of End-End scalable data & analytics applications actively coding and adapting them to ensure their resiliency and fit to requirements using best in class industry standards working with TELUS COE and TELUS International COE

Job Responsibilities:

• Data Architecture - Support the development of end to end technical architecture of TELUS International Global Marketing data pipeline, warehouse & visualization
• Data Integration & ETL - Set up & manage ETL with available tools to integrate marketing data into the data warehouse & visualization tools
• Data Warehouse Management - Lead the set up & management of GCP and be the go-to-partner to support the infrastructure, integrations, ETL and data sources
• Business Intelligence - Support the development & management of BI solution architecture for marketing business unit
• Data Governance - Work with COE to establish the data management and governance framework to ensure data integrity is assured through its entire life cycle - from collection to transformation, to modeling and insights to retention and removal.

Experience/Qualifications :

The ideal candidate should have the experience to create and maintain optimal data pipeline architecture. This requires expert-level knowledge of best practices in data integration & data engineering (ETL/managing GCP) and ensuring that all implementations conform to our data governance and industry standards.

The ideal candidate will be well versed with the nuances of Digital Marketing data sources, Website development, API integrations and GCP has experience with Marketing Analytics, has supported marketing data projects, has demonstrated experience in collaborating with multiple teams to achieve results and is able to define and clearly implement the strategic direction.

• Bachelor's Degree in Technology, Computer Science, Mathematics or a related discipline.
• A minimum of 5 years of experience as a Data Engineer or Software Engineer
• Experience with data warehouse and data lake design, development and sustainment
• Experience with cloud platforms (GCP preferably), Strong knowledge of data modeling, data architecture and data structures
• With strong backend web development experience in a lead developer role using Javascript / Node.js

• Knowledge of how analytics data is extracted and used within reporting tools.

• Google Professional Cloud Architect Certified and/or Google Professional Data Engineer Certified, or able to complete one of the above within the first 90 days of employment.

Would be an asset if you have :

• Strong knowledge of various marketing automation software platforms and technologies (e.g. Pardot, Salesforce)
• Experience with data and analytics tools such as such as SQL, Excel-pivot tables or BI tools such as Sisense
• Extensive experience in developing data pipelines for marketing and visualizing digital performance dashboards

• Knowledge of web analytics and tag management solutions and differences between providers (ex: Adobe Analytics, Google Analytics, Tealium, Ensighten, etc.)
• Experience in Contentful CMS, React, Next Js, Webflow.

Telus Covid 19 Vaccination Policy

Our trailblazing Work Styles program provides team members with the flexibility to work where and when they are most effective. When they do meet in person, they can be assured that all TELUS team members are fully vaccinated for COVID-19

TELUS Values:

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first
• We embrace change and innovate courageously
• We grow together through spirited teamwork

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.

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