Job Description

Work Term: Permanent Work Language: English Hours: 30 to 37.5 hours per week Education: College/CEGEP Experience: 2 years to less than 3 years or equivalent experience

Work setting

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General office

Tasks

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Establish and implement policies and procedures Provide customer service Prepare monthly statements Perform clerical duties, such as maintain filing systems Determine eligibility of persons applying for benefits Conduct training sessions Compile statistics and reports Perform data entry Maintain records of employee attendance, leave and overtime to calculate pay and benefit entitlements, using manual or computerized systems Complete and submit documentations for administration of benefits such as pension plans, leaves, share savings, employment and medical insurance Explain procedures, risks and benefits to clients Calculate premiums, contributions and benefits for insurance policies

Computer and technology knowledge

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MS Excel MS Outlook MS Windows MS Word Information technology Internet

Type of experience

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Call centre

Area of specialization

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Human resources Compensation and benefits Technical support

Security and safety

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Criminal record check

Transportation/travel information

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Own transportation Public transportation is available

Work conditions and physical capabilities

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Fast-paced environment Attention to detail

Personal suitability

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Excellent oral communication Excellent written communication Organized Team player Client focus Reliability Accurate

Screening questions

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Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? What is the highest level of study you have completed?

Health benefits

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Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits

Financial benefits

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Group insurance benefits Life insurance Registered Retirement Savings Plan (RRSP)

Other benefits

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Deferred Profit Sharing Plan (DPSP) Learning/training paid by employer On-site recreation and activities Team building opportunities Parking available Travel insurance * Wellness program