Automotive Service Advisor

Grande Prairie, AB, CA, Canada

Job Description

We are seeking a

high-performing Service Advisor

to join our dynamic team. The ideal candidate thrives in a fast-paced environment, consistently exceeds sales and customer satisfaction targets, and plays a key role in driving the profitability of our service department. If you have a passion for the automotive industry, outstanding communication skills, and a proven ability to upsell services, we want to hear from you!

Key Responsibilities:



?

Customer Interaction

- Greet customers, assess their vehicle service needs, and provide detailed explanations of recommended repairs and maintenance.
?

Maximize Sales & Revenue

- Proactively identify and upsell additional services based on vehicle needs, exceeding sales goals and increasing department profitability.
?

Service Coordination

- Work closely with technicians and parts departments to ensure efficient scheduling and timely completion of repairs.
?

Work Order Management

- Create accurate repair orders, obtain customer approvals, and keep detailed service records.
?

Customer Satisfaction

- Maintain strong relationships with customers by delivering exceptional service, handling concerns professionally, and ensuring a seamless service experience.
?

Performance & Efficiency

- Manage multiple service appointments daily while maintaining a high level of accuracy and organization.

Qualifications & Skills:



?

Proven track record

as a high-producing Service Advisor in a dealership or independent service shop.
? Strong sales ability with a customer-first approach.
? Excellent communication and interpersonal skills.
? Basic understanding of automotive systems and repair processes.
? Ability to multitask and thrive in a fast-paced environment.
? Proficiency with dealership management software (CDK, Reynolds & Reynolds, etc.) is a plus.
? Valid driver's license.

What We Offer:



*Competitive base salary with

uncapped commission & bonuses. We are one of the highest paying for this position!


*Comprehensive benefits package (health, dental, vision, etc.)
Ongoing training and professional development Growth opportunities within a thriving company A supportive and energetic team environment
Join our team and take your career to the next level! Apply today!

Job Type: Full-time

Pay: Up to $120,000.00 per year

Additional pay:

Bonus pay Overtime pay
Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance Store discount Tuition reimbursement Vision care
Schedule:

8 hour shift Day shift Monday to Friday Overtime Weekends as needed
Experience:

service advisor: 3 years (preferred) Customer service: 5 years (preferred) Parts: 2 years (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD2376324
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Grande Prairie, AB, CA, Canada
  • Education
    Not mentioned