Automotive Service Advisor

Esquimalt, BC, CA, Canada

Job Description

Gorge Vale Auto is a long-running, community based automotive shop in Victoria, BC and we are expanding our long-term team. We are seeking a Service Advisor to manage front end customer service duties including, but not limited to, the following:

Responsibilities :Greeting customers; Reviewing and updating customer repair history; Providing prioritization of any recommended repairs and there severity;
Providing detailed and accurate estimations on such repairs including costs of labor and parts;
Creating work orders which are detailed and accurate;
Following up with customers and communicating any updates while repairs are in process;
Working with technicians to maintain customer communication and workflow;
Scheduling appointments.

Qualifications:Customer Service experience;
Knowledge of Costar is a plus;
General automotive knowledge;
Valid driver's license.

Benefits:Full time employment;
Medical/Dental benefits after 3 months;
Paid holiday time.
References Required.Competitive wage negotiable and to be determined based on experience.

Job Type: Full-time

Pay: $30.00-$40.00 per hour

Additional pay:

Bonus pay
Benefits:

Dental care Extended health care
Flexible language requirement:

French not required
Schedule:

Monday to Friday
Experience:

service advisor: 10 years (required) Customer service: 10 years (required)
Work Location: In person

Expected start date: 2025-08-01

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Job Detail

  • Job Id
    JD2494420
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Esquimalt, BC, CA, Canada
  • Education
    Not mentioned