Job Description

Are you looking to make a difference in a patient\xe2\x80\x99s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing

PRIMARY DUTIES AND RESPONSIBILITIES:

• Maintenance of a territory caseworker assignment;
• Ongoing maintenance of the assigned projects;
• Monitoring:
• Protocol adherence;
• Documentation in case files (electronic and hard files);
• Database use and accuracy of information collected;
• Phone calls for accuracy of content and telephone etiquette;
• Participation in client consultations and working sessions in collaboration with the manager or in the manager\xe2\x80\x99s absence;
• Identification of training needs based on monitoring and lead refresher training as required and determined necessary in collaboration with the manager;
• With the manager, participate in the hiring and training process of new staff;
• Identification of needs for modification of program database, protocols and current processes;
• Daily and on-going client project communications;
• Assistance and back up to the manager;
• Client reporting;
• Responsible to report all Adverse Events to the assigned units/departments;
• The Associate Program Manager will also be assigned other duties and tasks as required from time to time.

What your background should look like

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Post-secondary education or equivalent in a related discipline;
• Minimum of 3 years\xe2\x80\x99 experience in the healthcare, pharmaceutical or biotechnology industry (or similar);
• RN/RPN license an asset;
• Bilingualism (French/English) is an asset;
• Project management experience is an asset.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Advanced knowledge of pharmaceutical distribution industry
• Strong business and financial acumen
• Strong analytical and mathematical skills
• Strong communication, both internally and externally as well as interpersonal and leadership skills;
• Effective organizational skills; attention to detail
• Ability to consistently meet deadlines and multitask
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently
• Ability to work independently and in a team environment;
• Adaptability to change and to learn new skills as required;
• Excellent presentation skills
• Strong proficiency in Microsoft applications (Outlook, Word, Excel, Access, Internet Explorer, PowerPoint);

The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.

What AmerisourceBergen offers

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members\xe2\x80\x99 and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit .

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Schedule

Full time

Affiliated Companies: Affiliated Companies: Innomar Strategies

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company\xe2\x80\x99s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

COVID-19 Vaccine Policy

As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen\xe2\x80\x99s policy and process to apply for an exemption/accommodation.

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

AmerisourceBergen