Job Description

Associate, Operations - Experiential Marketing

Mississauga, ON, Canada \xe2\x97\x8f Virtual Req #923

Thursday, March 9, 2023

Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child.

You will experience Christian faith in action helping to make real and lasting change in the lives of the world\'s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good:

For Children. For Change. For Life.

Position: Associate, Operations - Experiential Marketing

Reports to: Manager, Events & Operations

Position Term: Full Time Permanent

Workplace Type: Hybrid (Mississauga, Ontario region)

Job Purpose:

The Associate, Operations - Experiential Marketing supports the successful execution of all operations and logistics for the Experiential Marketing Team, ensuring efficiency and effectiveness in all areas.

The Associate, Operations - Experiential Marketing is responsible for monthly and quarterly reviews of all operational processes, procedures and strategies to ensure maximum efficiencies, and that all operations are carried out in an appropriate, cost-effective way across the Experiential Marketing Team.

The Associate, Operations - Experiential Marketing works collaboratively across the Experiential Marketing Team along with internal teams and stakeholders, building internal relationships to support the execution of all Experiential Marketing Team activities and associated operations.

Duties and Responsibilities:

• Assists the Manager, Events & Operations with the development and implementation of operational and tactical plans to ensure the operational objectives within the Experiential Marketing Team\'s strategic goals are met and exceeded.
• Acts as the Procurement subject matter expert for the Experiential Marketing Team, ensuring all contracts, POs, invoices and payments for partners and vendors are executed according to best practices and ensuring SLAs are met and exceeded.
• Manages the monitoring, tracking and production of effective budgets, schedules, and analysis as well as key operational reports to support the achievement of the Experiential Marketing Team\'s strategic & operating objectives, goals and KPIs.
• Acts as the subject matter expert for Experiential Marketing Team data management, overseeing and managing all CRM and data tracking and management processes. Ensures that all data is tracked, monitored, entered and processed accurately and that reports are effective and relevant.
• Assists with the monitoring and maintenance the Experiential Marketing Team budgets & KPI/SLA Reports.
• Assists Manager, Events & Operations with the development of team operational policies & procedures to support effective execution across the team, identifying trends and assessing opportunities for increased operational efficiencies.
• Leads the development and implementation of all operational processes and procedures for Experiential Marketing Team warehouse and inventory management, including onsite and offsite storage of assets & resources, fulfillment, and shipping.
• Considers the needs of external and internal stakeholders and incorporates them into the Experiential Marketing Team\'s operational processes, with the goal of improving the team\'s operational management systems, processes and best practices.
• Manages and develops relationships with key vendors to support the Experiential Marketing Team\'s operational and logistical needs.
• Develops new and innovative ways to increase quality of customer service by the Experiential Marketing Team with internal and external partners and stakeholders, ensuring all operations are executed efficiently and to industry standards.
• Supports the execution of partner trips to the field, ensuring that processes and procedures for trip execution are developed and implemented, and assisting with travel bookings, schedules, and operational & logistical support as required.
• Assists Manager, Events & Operations with administrative support for the Experiential Marketing Team such as scheduling, calendar invites, etc. to support cross-functional team activities and collaborations.

Qualifications required:

• Post-secondary education in Business, Project, or Operations Management.
• Self-starter with 5+ years\' experience in project and/or operational management.
• Highly skilled at building interpersonal and enhancing corporate relations.
• Customer-service orientation, bringing best-in-class support to team & WVC partners.
• Demonstrated ability in project management.
• Proven experience re-engineering processes and procedures to ensure efficiency and effectiveness.
• Highly detailed with expertise in databases, reporting and data management.
• Demonstrated organizational, financial, problem solving, collaboration and communication skills.
• Experience working in an Agile environment with Agile principles and practices considered an asset.
• Some travel will be required for this role.

Why consider us?

• World Vision Canada has consistently been awarded Canada and GTA top employer awards.
• We are Canada\'s largest development, relief, and advocacy non-profit organization.
• We embody an Agile mindset here.
• We offer competitive pay and benefits. Our comprehensive health benefits start at day 1 which includes a Health Spending Account.
• We match pension contributions up to 6% and provide a top-up for pregnancy & parental leaves.
• We offer extra time off for restoration by closing for an additional day on long weekends, 6 times a year.
• We provide up to six weeks\' vacation, plus paid sick days, personal days & wellness days.
• We offer a family-friendly, caring, and flexible work environment.

We bring life-saving support in times of disaster. We help poor communities to take charge of their futures. We provide small loans and training that boost family livelihoods. We work with policy makers to change the way the world is run. Our Christian faith teaches us that every child, regardless of gender, faith or race, is a precious gift to the entire world - and that their wellbeing concerns us all. We shall never rest while children suffer in situations that can be changed.

Our Core Values: We are committed to the Poor. We are Christian. We are Stewards. We value People.
We are Partners. We are Responsive.

Qualified candidates must be able to demonstrate a commitment to the core values and mission of the World Vision partnership.

World Vision Canada takes our Safeguarding responsibilities seriously and we provide an environment that is safe for our child and adult beneficiaries. We have strong recruitment procedures to make sure the safest and most suitable people work with the children in our programs. We provide our staff and volunteers with ongoing supervision, support and training in their work with child and adult beneficiaries.

World Vision Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Thank you for your interest; however only those applicants selected for an interview will be contacted.

Other details

• Job Family Resource Development & Fundraising
• Job Function Individual Contributor
• Pay Type Salary
• Employment Indicator Hybrid
• Min Hiring Rate $60,000.00
• Max Hiring Rate $71,000.00
• Travel Required Yes

• Mississauga, ON, Canada
• Virtual

World Vision International