Assistant Service Manager
Canada, Canada
Job Description
Looking for a great opportunity to work in Canada's largest Automotive Group?
Mercedes-Benz Boundary is currently looking to fill a position of an Assistant Service Manager.
ESSENTIAL DUTIES:
- Assist customers with service reminders, making appointments, recall notifications, service visit follow-ups, and maintain a positive relationship with customers.
- Ensure high quality service and repairs are provided to customers.
- Maintain service records and reporting procedures required by the manufacturer and general management.
- Ensure processes & standards are followed to ensure customer satisfaction and efficient operations.
- Handle escalated customer complaints.
- Assist the Service Manager with general service day-to-day operations.
- Minimum of 5 years' of combined experience in an automotive service environment (e.g.: Service Advisor, Technician, and/or Shop Foreman).
- Effective administrative and management capabilities.
- Self-efficient, organized, dependable.
- Excellent communication skills both written and verbal.
- Strong attention to detail, strong organization skills, and must be able to effectively multi-task.
- Able to work under minimal supervision.
- General understanding of vehicle mechanics.
Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.
Go to our website to see more about our company and the many reasons why you will want to work for us!
We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest
Mercedes-Benz Boundary
Department
Service
Employment Type
Full Time
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Job Detail
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Job IdJD2065006
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCanada, Canada
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EducationNot mentioned