Job Description

The Assistant Property Manager provides support services to the Property Manager in the overall running of the site office and exceptional customer service to owners, residents, trades and other guests to the building.Essential Duties & Responsibilities? Prepare notices as needed? Address resident inquiries with courtesy and professionalism? Answer phone calls with courtesy, take messages or carry out functions if possible? Communicate with tradesperson when requested by Property Manager, prepare call summary and include all details for Property Manager? Obtain mail and distribute accordingly? Obtain reports from Concierge Desk, highlight anything that requires the Property Manager's attention? Obtain all completed forms for filing, stamped received (i.e. Owner Information Form, Form 5, Tenant Information Form) and send by fax or Email to Accounts Receivable? Copy Agenda, Managers Report, building inspections and other documents as requested by Property Manager? Prepare packages for Board Members? Date stamp invoices and cheques when they are received? Enter cheques in the income intake report? Book party rooms and collect money as per policy? Book elevators for deliveries and moves? Answer owner's inquiries and requests? Provide Status Certificates Request forms to owners? Updating Building Information Sheets as needed? Respond to emergency situations in timely manner? Other duties as assignedAdditional Duties & Responsibilities? Practice and adhere to FirstService Residential Global Service Standards.? Conduct business at all times with the highest standards of personal, professional and ethical conduct.? Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.? May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.? Ensure all safety precautions are followed while performing the work.? Follow all policies and Standard Operating Procedures as instructed by Management.? Perform any range of special projects, tasks and other related duties as assigned.The ideal candidate will possess a minimum of 1 year of experience in Property Management industryKnowledge, Skills & Proficiencies? Exceptional time management, organization skills and problem solving? Excellent interpersonal, phone and Customer Service skills? Ability to establish strong relationships with owners, vendors, coworkers etc.? Proficient English speaking and writing skills? Excellent computer skills? Proactive problem and solutions recognition? Excellent customer service skills? Detailed oriented, organized and have strong time management skillsTools & Equipment UsedComputer and peripherals, standard and customized software applications and tools, and usual office equipment.Physical Requirements / Working EnvironmentThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours may occur, including evenings, holidays, and some weekends.TravelOccasional travel to head office for meetings may be required.Job Type: Full-timeSalary: $45,000.00-$55,000.00 per yearSchedule:

• 8 hour shift

Experience:

• property management: 1 year (required)

Application deadline: 2022-09-06
Expected start date: 2022-09-12