Job Description

Company Bio

Come... Enjoy... Work

in a fast paced, dynamic environment. Located on the Tsuut'ina First Nation, Grey Eagle Resort & Casino is Calgary's number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview:

SUMMARY OF KEY RESPONSIBILITIES:



The facility is operational during scheduled times.

Performing designated managerial duties

Procedures are in place for daily operations.

Manage financial transactions; P.O.S systems are operational and are recorded.

Health & Safety policies and procedures are adhered to.

Staffing; training; utilizing checklist that are up to date and monitored.

Provide a consistently high standard of service in an efficient and genuine manner.

Deal with guest requests/concerns while maintaining poise and a positive resolution driven attitude

Ensure the effective implementation of and adherence to brand standards

Ensures a clean, safe, hazard-free work environment

Ensures all equipment is in proper working order

Attends departmental meetings & communicates to facility manager.

Ensure all checklists are complete in a timely fashion

Ensure adequate stock levels and resources

Provide feedback on an ongoing basis

Uses up selling and suggestive selling approaches

Investigates all guest inquiries in a timely fashion to provide the highest possible service

Inspects to ensure proper set-up and organization

Education and Experience:

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:



Minimum two year experience in a supervisory environment preferred

Must be able to lift heavy items (up to 75 lbs.)

Must be reliable, dependable and possess the ability to work in a team environment

Must be energetic, enthusiastic and self-motivated

Must be available to work a variety of shifts, including weekends. Hours of work will be scheduled based on business volumes/operational demands and will vary

Must have ProServe certification

Must have knowledge of mixology

Knowledge of Food safety requirements





PHYSICAL ABILITES:



Constant standing and walking throughout shift

Frequent lifting and carrying up to 75 lbs.

Frequent kneeling, pushing, pulling and lifting

Walking - Over 4 hrs./day

Standing - Over 4 hrs./day

Bending/Reaching - Over 4 hrs./day

Pushing/Pulling - Over 4 hrs./day

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We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

* Priority will be given to Tsuut'ina Nation members.