Job Description

Job Number

:

53156

Join our team as an IT Applications Specialist II and become a key contributor to the City of Edmonton's emergency dispatch technology. This role focuses on the end-to-end delivery, design, and maintenance of mission-critical applications that operate 24/7. You'll use your deep technical expertise to solve complex problems across a diverse solution environment that combines a variety of specialized public safety systems and technologies. If you're a proactive problem-solver with a passion for public safety, we want you on our team.

What will you do?

Lead the technical solution design for key applications from concept through to delivery, which includes defining technical requirements, creating functional designs, and providing accurate work estimates to support overall project plans Act as a specialized resource with deep skills in the team's specific technologies; this work involves complex technology requirements which are generally not well-defined, require thorough analysis, ingenuity, and problem determination to develop and deliver current technological solutions Applies technical expertise to operational procedures. Manages infrastructure tools, contributes to maintenance plans, and identifies operational problems Monitor and respond to application or infrastructure-related issues that impact application performance; perform diagnostic and problem-solving activities to implement remedial procedures as required Creates and documents test cases, scripts, and regression packs. Interprets test results and maintains a defect register Maintains awareness of new technology. Researches and recommends new technologies, and designs and monitors automated processes Provides guidance on methods, tools, and standards. Reviews and improves their usage Tracks, logs, and corrects configuration information. Verifies changes and performs audits to ensure accuracy Performs other related duties as required Collaborate closely with the Team Lead by providing regular progress updates, escalating critical issues as required, and making recommendations for improvements to technology, standards, and team efficiency

Qualifications

:Degree in a Computer Science and 4 years relevant experience OR Post secondary diploma in Software Development related fields or a related discipline and 5 years relevant experience or OR 1 year related certificate and 7 years relevant experience Completion of the twelfth (12th) school grade or GED is a requirement

Asset:

Microsoft Certified Solutions Developer Certifications such as App Builder would be considered an asset Other technology specific certifications and diplomas related to the work are considered an asset

Skills required for success:

Experience with Aqua, ProQA, Target 911/BeeOn, Hexagon CAD (Computer Aided Dispatch) and Mobile for Public Safety (MPS) would be considered an asset Application support experience with end-to-end system integration, delivery, and maintenance Knowledge of performance monitoring, automated testing, and secure-by-design methodologies Stays current with emerging technologies, industry standards, and Microsoft technologies Demonstrates leadership by mentoring colleagues and guiding less experienced staff Facilitates collaboration among diverse partners and builds strong working relationships Applies creativity, judgment, and analytical skills to analyze requirements and propose solutions Manages work to time, cost, and quality targets while adhering to tight deadlines Possesses excellent verbal, written, and interpersonal skills with a focus on customer service Proactively addresses security and contributes to the organization's security culture Capable of working both independently and effectively within a team environment

Work Environment:

Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52. The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance. Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm) Embracing a culture of equity, diversity, reconciliation and inclusion Applicants may be tested

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact

employment@edmonton.ca

. Learn more about our benefits

https://bit.ly/COEbenefits

.

Up to 1 permanent full-time position

Hours of Work:

33.75/40 per week, Monday - Friday

33.75 hour per week; Salary Range: $52.578 - $67.097 (Hourly); $92,629.29 - $118,208.14 (Annually) 40 hours per week; Salary Range: $49.690 - $63.408 (Hourly) $103,752.72 - $132,395.90 (Annually)

Talent Acquisition Consultant:

RD/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title

:

Application & Infra Analyst II

Posting Date

:

Aug 15, 2025

Closing Date

:

Aug 24, 2025 11:59:00 PM (MDT)

Number of Openings (up to)

:

1 - Permanent Full-time

Union

:

CSU 52

Department

:

Open City and Technology

Work Location(s)

:

Century Place, 19th Floor, 9803 - 102A Avenue Edmonton T5J 3A3