Job Description

Key Accountabilities

• Actively listen to and/or review recorded broadcasts and corresponding text with the aim of converting the content into written format in accordance with pre-determined guidelines.
• Adapt to changing client requirements and adhere to strict reporting deadlines.
• Coordinate and execute on-demand and on-going media services requests (clip books, coverage reports, research and analysis, etc.).
• Monitor client performance and conduct data analysis as stipulated throughout each reporting period (weekly - quarterly).
• Provide on-going quality control to ensure operational efficiency and use of industry-leading practices for client administration including but not limited to: interpretation of content to generate concise and accurate summaries, creation of engaging charts and graphics to highlight performance, delivery of comprehensive, accurate and high-quality reports, manage correspondence and maintenance of client profile and guidelines.
• Serve as a Subject Matter Expert and communicate report findings with clients during telephonic update meetings and answer queries as required.
• Participate in training activities as required on a monthly and quarterly basis.
• Perform other duties as required.

Qualifications

• Bachelor\'s degree (or equivalent). Communications, Media, English, Political Science, or Public Relations or a related field is preferred. Experience working within a global media organization is preferred.
• Fluency in French and proficiency in English, written and oral is required.
• Minimum of 1 years combined working in the communications, media, or research field.
• Knowledge of Canadian geography and political/government system and its jurisdictions
• Knowledge of current trends, practices and techniques in media analysis in both traditional and modern media formats, i.e. print, broadcast and online, including social media.
• In-depth knowledge of diverse report production / writing applications (i.e. quantitative and qualitative findings).
• Readily adapts to new technology, tools and systems. Advanced problem solving and analytical skills.
• Advanced listening and verbal communication skills to understand client requirements or problems and then respond clearly and concisely.
• Strong organizational skills and ability to prioritize and multi-task several requests in a dynamic fast-paced environment.
• In-depth knowledge of MS Office Suite is required, including Word, Excel and PowerPoint.
• Ability to work independently and as a team member.

Working Environment & Demands

• The job is primarily performed from home.
• Occasional requirement for multi-tasking, simultaneous multiple urgent demands and / or work requiring attention to detail, subject to frequent, regular interruptions, or peak periods requiring an accelerated work pace or deadlines.
• Salaried job based on 37.5 hours / week, Sunday to Friday. Availability to work a flexible schedule to meet the needs of the organization is required. This job has no requirement to be on-call. Position can be hours within these timeframes: Sun: 21:00-2:00 ET Mon-Fri: 17:00-01:00 ET
• No travel is required.
• Sustained requirement for manual dexterity / coordination for computer use.
• Sustained requirement for light physical exertion typical of an office job, such as sitting, standing, walking and operating office equipment.
• Minimal requirement for heavy physical exertion, including sitting for prolonged periods with limited freedom to switch positions, and the ability to lift up to 20 lbs. (e.g. paper, files, office equipment machines).
• Regular requirement for low-intensity mental, visual or aural concentration for such activities as reading, inputting data, taking notes.
• Sustained requirement for high-intensity mental, visual or aural concentration such as analyzing performance metrics, charts and business reports.

Internal Contacts

• Principal Intelligence Manager, Rapid Intelligence

• Team Lead - PCO Project, Rapid Intelligence

External Contacts

• Clients: To inquire and respond on routine products and services as well as unique requirements.

Decision Making

The job has the accountability and authority to:

• Escalate / Refer unique client requests / requirements to the Supervisor / Manager as required.

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. , a network of over 1.1 billion influencers, in-depth monitoring, analytics and its and social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision\'s award-winning solutions, including its next-gen Cision Communications Cloud\xc2\xae, visit and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the and named a \xe2\x80\x9cTop Diversity Employer\xe2\x80\x9d for 2021 by .

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

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