Job Description

CityPlace Condominium Property Management is seeking a candidate to fill the role of an amenity coordinator. We are looking for an individual who is self-motivated, detail-oriented, with strong communication and time management skills to join our team.

Location: CityPlace, Toronto, Ontario (Fort York & Bathurst)

Shifts

: Weekdays / Weekends / Morning / Evening
Specify your availability in the question below.

Great student position - but will need to be available for 2-3 shifts per week.

General duties and responsibilities:

Assist residents with booking requests, inquiries about the amenities, and proactively address concerns. Answer phone calls and respond to emails in a timely manner. Manage reservations and class registrations through the reservation portal. Perform thorough pre-inspections and post-inspections for certain amenities. Conduct the daily pool and spa maintenance tests. Staff will be trained on how to conduct basic balancing during test hours. Conduct regular rounds of the amenities, perform light clean up, and report on matters that may require follow-up from the site supervisor. Oversee the proper use of the amenity facilities and ensure its compliance with the company's procedures, condominium policies and Ontario by-law regulations. Liaison between building management, residents, contractors and other staff where necessary. Perform ad hoc duties as assigned.

Position requirements:

Excellent punctuality and time management. Customer service oriented - knowing how to communicate with different audiences efficiently. Computer literate and knowledge of general office software such as Microsoft Office, Outlook, and calendar applications is a must. General troubleshooting knowledge of electronic media devices. Fluent English. Additional languages are always considered a valuable asset.

Valued skills set:

Strong problem-solving skills and common sense. Strong interpersonal skills to communicate with different parties effectively. Ability to work independently and support staff from various departments. Ability to prioritize and multi-task efficiently. Ability to handle sensitive and confidential information with discretion.
Job Type: Part-time

Pay: $17.20 per hour

Application question(s):

When is your earliest available start date? Do you have reliable transportation?
If commuting by TTC, please note the subway opening schedule (6am - 2am Monday through Saturday, and 8am-2am on Sundays).

[Applicants who leave this question blank will not be considered for the position]
Please indicate which days and shifts you are available to be scheduled:

Weekdays Weekend 6:00am - 2:30pm 8:30am - 4:00pm 2:30pm - 11:00pm 3:30pm - 11:00pm All / Flexible
Education:

Bachelor's Degree (preferred)
Experience:

Customer Service: 1 year (preferred)
Work Location: In person

Expected start date: 2025-10-03