Job Description

Patient Care Coordinator (Front Desk) - Part-Time

Health First Chiropractic & Physiotherapy -- Pickering, ON

Part-Time | Up to 24 hours per week | Monday-Friday | Morning and Evening shifts (must be available for both)

Hiring for two positions

About Us

Health First Chiropractic & Physiotherapy is a collaborative clinic offering Chiropractic, Physiotherapy, Massage Therapy, and Home Exercise programs.
We are hiring two part-time

Patient Care Coordinators

to support our growing front desk team.

Role Overview

You'll be the first point of contact for patients, managing appointments, communication, documentation, and daily clinic flow.
Your role ensures schedules stay full, new patients are ready before their visit, and the care team runs smoothly.

Responsibilities

Manage appointment requests (phone, text, email, website) Confirm, reschedule, and complete recall calls for missed visits Greet patients and confirm next appointment before checkout Prepare new patient files and verify insurance information Upload documents and prepare daily billing reports Set up direct billing Maintain an organized front desk; complete opening/closing procedures Clear all follow-ups and communication logs daily

Requirements

Warm, professional, detail-oriented Excellent communication and multitasking skills 1-2 years experience in a chiropractic, physiotherapy, or medical office preferred - but not necessary. Proficient with scheduling/CRM software - or is quick learner on software Accurate data entry and confidentiality compliance Reliable and punctual in a fast-paced environment

Schedule

Part-time (up to 24 hours per week) Monday-Friday only (no weekends) Must be available for both morning and evening shifts Rotating schedule based on clinic needs

Compensation and Perks

$18-$22/hour

, depending on experience

Performance-based bonuses

tied to scheduling and retention Supportive, team-oriented work environment Opportunities for professional growth

Location

Health First Chiropractic & Physiotherapy

1020 Brock Rd, Unit 1008, Pickering, ON L1W 3H2

How to Apply

Email your resume to

admin@pickeringrehab.com

with the subject line: Patient Care Coordinator - [Your Name]
You may also apply directly through Indeed.

Job Type: Part-time

Pay: $18.00-$22.00 per hour

Expected hours: 18 - 24 per week

Application question(s):

Are you looking for a long-term position or temporary work? How soon could you start if hired? What kind of work environment do you thrive in -- fast-paced, steady and predictable, or flexible?
Work Location: In person