Administrator Eligibility
Greater Sudbury, ON, Canada
Job Description
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Reporting to the Manager of Eligibility Management, the Eligibility Administrator is responsible for updating eligibility via the processing of various methods as provided by the Client; printing pay-direct identification cards; processing the Health Spending Accounts as well as processing the Third Party Administration (TPA and TPB) accounts which include the Risk Benefit set-up and Billing of these accounts. Offers exceptional Customer and/or Quality Service in verbal and written inquiries in all aspects of the job. Communicates well to effectively share knowledge, identify areas of concerns and deliver possible solution to problems. Principal Responsibilities:
- Pay-direct Identification Card Production and Packaging
- Daily Mail /Manual Updates
- Web Updates
- File Transfers
- Oversee Health Spending Accounts/deposits for existing clients
- Dedicated service including Third Party Administration/Third Party Billing
- Performs a SIN/Certificate cross references according to strict deadlines
- Project Participation and Testing
- Customer and Quality Service
- Training and Support
- Experience in an office environment with a good level of comfort in a PC environment
- Two years related experience with prior experience in ClaimSecure
- Previous administrative experience working in the Health Care profession (e.g. TPA or Broker) would be an asset.
- Strong organizational skills
- Ability to manage heavy workloads and consistently set priorities to meet and surpass service standards
- Problem Solving abilities however, serious issues are brought to the attention of the Team Lead or Manager
- Strong PC knowledge in standard applications: WORD, EXCEL, and some ACCESS
- Knowledge of Mike\xe2\x80\x99s tool and able to competently manipulate data files
- Initiative and self-motivated and supportive of Quality Assurance Program
- Excellent verbal and written communication skills
- Strong problem-solving skills, working independently bringing serious issues to the Team Lead or Manager
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Wellness program
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Administration: 1 year (preferred)
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Job Detail
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Job IdJD2155114
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGreater Sudbury, ON, Canada
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EducationNot mentioned