Job Description

Job Summary

We are seeking a detail-oriented and organized Administrative Assistant to support our team in daily operations. The ideal candidate will possess strong clerical skills, exceptional customer service abilities, and a proactive approach to problem-solving. This role involves managing office tasks, assisting with data entry, and providing support in various administrative functions to ensure smooth workflow within the organization.

Duties

Manage Facebook Ads Answer inquiries for quotes via phone or website Schedule quotes for snow team Track snow clearing progress and respond to customer inquiries during storms Dispatch drivers to areas missed or needing further clean-up Liaise between drivers and property owners Track hours for drivers and route completion rates Perform data entry and maintain accurate records in QuickBooks and other databases Manage front desk operations, including greeting visitors and handling inquiries Answer multi-line phone systems with professionalism and courtesy, ensuring effective phone etiquette Assist with filing, organizing documents, and maintaining a tidy office environment Provide customer support by addressing client needs and resolving issues promptly Utilize Microsoft Office Suite and Google Workspace for document preparation, communication, and scheduling

Skills

Customer Service - client happiness is the main goal Strong organizational skills with the ability to manage multiple tasks efficiently Competence in using Microsoft Office applications (Word, Excel, PowerPoint) and Google Workspace tools Proficiency in QuickBooks is preferred Ability to maintain professionalism while handling front desk responsibilities
This position is ideal for individuals looking to contribute positively to an office environment while developing their administrative skills. If you are motivated, detail-oriented, and ready to take on new challenges, we encourage you to apply.

Job Types: Part-time, Casual, Seasonal
Contract length: 6 months

Pay: $18.00-$28.00 per hour

Expected hours: 8 - 20 per week

Work Location: Hybrid remote in Kanata, ON K2M 2G8