We are seeking a detail-oriented and organized Administrative Assistant to support our team in daily operations. The ideal candidate will possess strong clerical skills, exceptional customer service abilities, and a proactive approach to problem-solving. This role involves managing office tasks, assisting with data entry, and providing support in various administrative functions to ensure smooth workflow within the organization.
Duties
Manage Facebook Ads
Answer inquiries for quotes via phone or website
Schedule quotes for snow team
Track snow clearing progress and respond to customer inquiries during storms
Dispatch drivers to areas missed or needing further clean-up
Liaise between drivers and property owners
Track hours for drivers and route completion rates
Perform data entry and maintain accurate records in QuickBooks and other databases
Manage front desk operations, including greeting visitors and handling inquiries
Answer multi-line phone systems with professionalism and courtesy, ensuring effective phone etiquette
Assist with filing, organizing documents, and maintaining a tidy office environment
Provide customer support by addressing client needs and resolving issues promptly
Utilize Microsoft Office Suite and Google Workspace for document preparation, communication, and scheduling
Skills
Customer Service - client happiness is the main goal
Strong organizational skills with the ability to manage multiple tasks efficiently
Competence in using Microsoft Office applications (Word, Excel, PowerPoint) and Google Workspace tools
Proficiency in QuickBooks is preferred
Ability to maintain professionalism while handling front desk responsibilities
This position is ideal for individuals looking to contribute positively to an office environment while developing their administrative skills. If you are motivated, detail-oriented, and ready to take on new challenges, we encourage you to apply.