Job Description

Job Title:

Administrative & Studio Operations Assistant

Vancouver, BC | Part-Time | Evening Shifts + 1 Weekend Day

Job Summary

We are a beautiful boutique fitness and wellness studio looking for an

Administrative & Studio Operations Assistant

to join our team! This role is focused on providing exceptional client service, supporting daily studio operations, and ensuring everything runs smoothly in the evenings and on weekends.

If you're organized, detail-oriented, and thrive in a fast-paced but supportive environment, this is the role for you.

Perks & Benefits

Complimentary gym and group class membership Discounts on personal training and wellness services Athletic-casual dress code Fun, community-driven team culture Opportunities for growth within operations and administration

Key Responsibilities

Client Experience & Administration

Welcome clients warmly, fostering rapport and lasting connections Deliver a concierge-level of service, ensuring all members feel valued Efficiently manage multiple schedules, including personal training sessions and group fitness classes (MindBody experience is a plus!) Assist with higher-level scheduling projects and account audits Assist clients with booking, payments, and account inquiries Actively participate in lead management assisting in booking tours, trials and discovery calls Manage hold and cancellation requests Engage in daily social media activities to support our online community Help plan, organize, and participate in community events Collaborate with management to promote ongoing programs and offers Ensure all communication channels are monitored and responded to in a timely manner
Operations & Organization

Maintain studio standards -- complete daily cleaning checklists, keep spaces organized, troubleshoot basic studio tech (sound/lights) Complete daily cleaning checklist to maintain club standards and ensure inventory is kept up to date and organized Manage studio inventory, ordering supplies, and stock organization Restock and track apparel and merchandise Create simple assets in Canva for internal use (signage, updates, schedules)

Ideal Candidate Traits

Previous administration or customer service experience (fitness/wellness preferred) Strong attention to detail and organizational skills Comfortable multitasking in a fast-paced environment Tech-savvy and confident with scheduling/booking systems Friendly, approachable, and client-focused with excellent communication skills Reliable, punctual, and proactive -- takes initiative without needing direction Positive, adaptable personality who thrives in a team environment Must speak fluent English

Availability Requirements

Afternoon/Evenings Monday to Friday Must be able to commute reliably to 1541 West Broadway
If you're enthusiastic, dependable, and excited to be part of a supportive team, we'd love to hear from you!

Apply today by sending your resume and a short note on why you'd be a great fit

Bonus: include a link to your social media account

Job Types: Part-time, Permanent

Pay: From $20.00 per hour

Expected hours: 25 - 30 per week

Benefits:

Casual dress Company events On-site gym Wellness program
Work Location: In person