Job Description

Job Title: Administrative Assistant – Plastic Surgery/Aesthetic Clinic Location: Oakville, ON
GraceMed is a fast-growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, and medical-grade skincare. We are a caring organization with world-class medical professionals, that incorporates state-of-the-art technology with industry-leading procedures to provide best-in-class care for patients. With our high-quality service delivery model, our mission is to provide the very best advice and treatments tailored for each patient’s individualized needs. Come join this close-knit team and help shape the future of a young, growing company. We are looking for people who are passionate about building and who thrive on the rush of taking initiative as we drive toward our North American expansion goals.
GraceMed is looking for an experienced, customer-service oriented medical receptionist to join our team. Our preferred candidate would be someone who has worked within the cosmetic field and has a good understanding of surgical and/or non-surgical cosmetic procedures. We are looking for a professional individual with a focus on patent care and customer service.
Key Responsibilities

• Ensure all patient demographics are correct and updated as needed
• Manage all incoming calls related to pre-op, post-op and surgery.
• Manage all incoming faxes
• Booking appointments for all providers in the clinic.
• Scan documents for filing in the EMR system.
• Performing financial transactions such as debit, credit card and cash
• Dealing with courier and lab services
• Maintaining cleanliness of reception area, waiting room and patient rooms.
• Other responsibilities as needed

• Previous customer focused role and/or clinic experience in plastic surgery or aesthetics preferred
• Strong organizational and time management skills,
• Self-starter, with a proven track record of high performance
• Outstanding communication skills and excellent phone demeanor
• Extremely high proficiency in technology and software programs and the ability to learn new programs quickly
• Excellent written and verbal communication skills
• Ability to handle confidential information
• Engaging personality and optimistic outlook
• EMR experience an asset.
• ACCURO knowledge an asset.

• Competitive salary
• Employee benefits plan (External and Internal)
• Staff discount on medical-grade skin care and aesthetic services
• Warm and personable team-based atmosphere