Job Description

Duree de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 hours per week Education: Experience:

Education

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Secondary (high) school graduation certificate

Work setting

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Office

Tasks

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Open and distribute mail and other materials Plan and organize daily operations Determine and establish office procedures and routines Schedule and confirm appointments Answer telephone and relay telephone calls and messages Answer electronic enquiries Compile data, statistics and other information Order office supplies and maintain inventory Type and proofread correspondence, forms and other documents Conduct research Perform data entry Provide customer service Sort, process and verify applications, receipts and other documents Send and receive messages Provide general information to clients and the public Organize and schedule office work Locate and remove files requested Label files according to retention and disposal schedules Label, file and retrieve documents Receive and forward telephone or electronic enquiries Work on reports from manual or electronic files, inventories and databases Process incoming and outgoing mail manually or electronically Photocopy and collate documents for distribution, mailing and filing File material in storage area

Computer and technology knowledge

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MS Windows MS Word Adobe Acrobat Reader Electronic mail

Equipment and machinery experience

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Scanner

Area of work experience

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Immigration

Work conditions and physical capabilities

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Ability to work independently Fast-paced environment Work under pressure Tight deadlines Attention to detail Repetitive tasks Large caseload Work with minimal supervision

Personal suitability

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Ability to multitask Excellent oral communication Excellent written communication Flexibility Judgement Organized Team player Accurate Client focus Reliability Time management Adaptability Accountability Dependability Due diligence Quick learner

Screening questions

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Are you currently legally able to work in Canada?

Experience

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* 2 years to less than 3 years