Job Description

Overview:

We are seeking a highly organized and experienced

Administrative Assistant

with a minimum of

3 years' experience in both administrative and front desk roles

. This role requires someone who excels at customer service, has outstanding attention to detail, and is technologically proficient. You will play a key role in ensuring smooth day-to-day operations and supporting both staff and client communications.

Key Responsibilities:

Client Communication & Front Desk Duties

Respond promptly and professionally to member and prospect inquiries by phone and email. Manage incoming calls, voicemails, and in-person inquiries. Provide clear, timely updates to members regarding registrations, deadlines, closures, and upcoming programs.

Administrative Support

Work closely with the Administrative Manager. Manage registrations and maintain accurate member records using our online system. Assist with scheduling, internal communications, and file management.

Digital Content & Marketing Support

Update and maintain the organization's website and online platforms (WordPress knowledge is a strong asset). Support creation and editing of marketing materials, newsletters, and social media content. Ensure online content is accurate, on-brand, and free of duplication.

Qualifications & Skills:

Minimum

3 years of administrative and front desk experience

in a fast-paced, customer-facing environment. Exceptional verbal and written communication skills. Strong attention to detail and ability to spot and correct errors. Ability to manage multiple tasks, prioritize effectively, and meet tight deadlines. Proven ability to learn and navigate new software systems. Proficiency in Microsoft Office, email systems, and cloud-based tools. Comfortable working independently and collaborating with a team. Familiarity with WordPress or similar website editing tools is an asset. Experience supporting digital marketing or social media is a bonus.
Job Type: Full-time

Pay: $50,000.00-$55,000.00 per year

Benefits:

Casual dress Dental care Extended health care Paid time off
Flexible language requirement:

French not required
Schedule:

Monday to Friday
Ability to commute/relocate:

Oakville, ON L6L 2Y2: reliably commute or plan to relocate before starting work (required)
Application question(s):

Would you consider yourself "Tech Savvy"? Are you able to work in-office? When would you be available to start? Read the following sentence carefully and identify any errors:
"Their going to the conference next weak, and will return on Tuesday, Augst 14th."

Read the following request carefully and answer the questions below. Accuracy and attention to detail are important.
Scenario:
You receive the following message from your supervisor:

"Hey! Can you please reorder the following supplies:

6 boxes of printer paper at $5.75 each 3 packs of highlighters at $2.80 each 10 notebooks at $3.25 each 5 boxes of pens at $4.20 each
Oh! Actually, we only need 6 notebooks, not 10. And double-check that--last time you ordered 6 boxes of paper, but only 4 were delivered, so I just want to make sure we're ordering enough."

?

Questions:
1. What is the correct quantity of notebooks to order?
2. What is the total cost of this order?
3. How many total items are being ordered?
4. What inconsistency or issue do you notice in the message?

Experience:

Admin and/or Front Desk: 3 years (required)
Work Location: In person