The Catering Administrative Assistant plays a vital support role in the daily success of the O&B Catering Department. This role is directed by daily business needs and supports the job function of Catering Managers as well as our online ordering platform Gather by O&B. It requires someone with excellent communication skills, organization, and detail when providing customer service and completing general administrative duties.
What's in it for you?
Competitive salary
Paid vacation, sick, and personal days
Health, Dental and Visions benefits with Enhanced Mental Health Coverage
Discounted gym membership and Employee Assistance Program
Group Life & Disability Insurance
50% Dining Discount for all O&B and Freehand locations
RRSP Matching
Tuition Reimbursement
O&B is one of Canada's largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, and Quebec.
Respond to incoming phone and email inquiries in a timely manner for catering services.
Liaise with venue partners to confirm availability for incoming inquiries
Communicate with clients, gather event details and send event confirmation details to clients and internal teams.
Support Customer Service inquiries through our online ordering platform Gather by O&B
Assist Catering Manager with preparing event proposals and contracts, submitting menu requests and with any other tasks required
Show a superior level of customer service through client feedback & repeat events
Emphasize the details & knows the important questions to ask when planning an event
General administration assistance: printing, sending reports, maintaining emails & voicemails, filing and upkeep of client database TripleSeat
Other duties and responsibilities as assigned
Qualifications
Post-secondary diploma/degree in Business or Hospitality
Proven ability to work in a team environment with self-motivation and independent work ethic
Excellent oral and written communication skills and ability to engage clients
IT/Computer savvy; proficient in MS Office (Word, Excel, Outlook and PowerPoint)
Fanatical attention to detail, strong organizational skills and sales ability
Ability to multi-task and maintain a level of professional urgency and momentum; excellent time management skills to prioritize tasks properly
Prior understanding of equipment and event rentals is an asset
Prior administrative experience and exposure to marketing and sales an asset
Additional Information
We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process.
Oliver & Bonacini's Diversity Commitment
At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.
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