Job Description

Overview

W.O. Stinson & Son Ltd. is a family business specializing in fuel distribution and HVAC services. We seek a reliable, hard-working and trustworthy Accounts Receivable/Collections clerk to join our team. Experience with commercial accounts would be an asset. This is a full-time, permanent position, Monday through Friday. The ideal candidate will be detail-oriented, organized, comfortable making collection calls and able to monitor customer account details for non-payments, delayed payments, and other irregularities.

Collection calls are a large part of this position.

Why Join Our Team:

Competitive Salary Medical and Dental Benefits RRSP match Free On-site Parking

Primary Job Duties and Responsibilities:

Collection phone calls for Commercial and Residential accounts Monitor customer account details for non-payments, delayed payments and other irregularities Handle customer inquiries regarding billing issues and payment discrepancies Process accounts receivable transactions promptly and accurately Review AR aging to ensure compliance Process credit card payments Investigate and resolve customer queries Communicate with customers via phone, email, and mail Collaborate with the accounting team on month-end closing procedures Back-up reception as needed Assist in other duties as needed

Qualifications:

Be able to maintain regular and consistent attendance and punctuality Be available Monday to Friday Strong knowledge of accounts receivable Fluent in English -required Excellent customer service skills with professional phone etiquette Proficient in Microsoft Excel Minimum 3-years Accounts Receivable experience Strong diplomatic, negotiation, and conflict resolution skills to handle late payments and delinquent accounts Be able to multi-task, have good organizational skills and be able to work in a team environment
We offer long-term employment opportunities and training. W.O. Stinson & Son Ltd. is an equal opportunity employer and welcomes all qualified applicants to apply. If contacted for an interview, please inform us if accommodation is required.

Job Types: Full-time, Permanent

Benefits:

Dental care Employee assistance program Extended health care On-site parking RRSP match
Experience:

Accounts receivable: 2 years (required)
Work Location: In person