Job Description

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Hiring Unit: McGill Library (Schulich of Physical Sciences, Life Sciences, and Engineering)

Job Title: 3D Printing Student Assistant - Information Technology- Assistant A

Reports to: Supervisor, Schulich Library

Hour of work: 15 hours

Hourly Rate: $16.20

Classification: AMUSE A

Duration: September 1 - December 24, 2025

Work is done on site
Position Summary:

The Information Technology Assistant will work as part of a small team to re-launch and deliver the 3D Printing Lab's mediated service model through Fall 2025 and Winter 2026. Primary duties will include: orienting new users to the technology and service model; evaluating, scheduling, executing, and troubleshooting users' print jobs; performing routine maintenance on equipment; maintaining documentation related to the equipment's status and usage; and recording usage data and user feedback.

Technology in the space includes 3D printers and computers. The Information Technology Assistant ensures appropriate guidelines are followed in relation to the use of equipment and space at the 3D Printing Lab.
Qualifying skills and abilities:Responsible, adaptable, reliable and friendly. Ability to work effectively with minimal supervision. Excellent communicator with proven ability to troubleshoot and solve technical problems. Willingness to learn and enthusiasm for emerging technologies. Languages: Fluency in written and spoken English. Fluency in written and spoken French is an asset. McGill University is an English-language university where day to day duties may require English communication both verbally and in writing Experience: Experience working with 3D printers is required. Experience in a customer service role providing troubleshooting assistance preferred. Skills: Although training is provided, the ability to operate and troubleshoot issues with the aforementioned equipment is highly preferred. Good interpersonal skills are a must.
Minimum Education and Experience:
High School Diploma Minimal or No Related Experience
Hourly Salary:
(AMUSE A) $16.20
Estimated Number of Work Hours per Week:
15 (Part time)
Position Start Date:
2025-08-31
Position End Date:
2025-12-24
Deadline to Apply:
2025-09-09
This position is covered by the AMUSE collective agreement.McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.