Job Description

Position Overview:

Reporting to the Community Outreach Lead, this position delivers housing-focused, assertive street outreach to youth and adults experiencing homelessness, at risk of homelessness, or living in poverty. The ReConnect Outreach Worker provides a range of services to decrease barriers to obtaining and maintaining appropriate housing. This includes assessment, service planning, skills development, resource identification, and follow-up, all while upholding the YMCA Mission, Vision, Core Values, and Developmental Asset Philosophy.

Duties:

Responsible for practicing assertive street outreach and in-reach within the Greater Moncton Area. The ReConnect Outreach Worker is expected to meet people outside, making exposure to the weather an expectation of the position. Uses a psychosocial rehabilitation and recovery approach to engage clients in a process of determining their needs and readiness for change. Support clients in identifying and achieving their goals by teaching essential life skills needed for success. In some cases, accompany clients to shelters, appointments, or other safe places. Advocate for individuals to access necessary services, including healthcare and financial supports. Make necessary referrals, as required (e.g., Income Assistance, NB Housing, mental health services). Engage in crisis prevention and intervention with clients. Build relationships and network with diverse stakeholders, including local councils, community organizations, government agencies, and non-profits to mobilize resources and support for clients. Provide leadership in fundraising and resource development activities to support departmental goals. Maintain and build positive community relations with key partners, including the City of Moncton, Social Development, DMCI (Downtown Moncton / Centre-ville Inc.), the RCMP, and others.
Skills & Qualifications:

A criminal record check and vulnerable sector check are required as a condition of employment. Valid driver's license with at least 5 years of driving experience and a clean driver's abstract with access to a vehicle full-time. Standard First Aid and Basic Rescuer CPR certification. Able to work flexible hours. Bilingualism is an asset. Completion of a college or university program in Social Services, Community Support, Human Services, or a related field; relevant lived experience is also valued.
Competencies:

Teamwork:

Ability to work effectively with others to achieve optimal collective results.

Conflict Resolution:

Facilitates appropriate and timely solutions to challenges, maintaining professionalism in difficult situations.

Communication:

Ability to speak, write, listen, and secure information in a variety of settings.

Flexibility/Managing Change:

Ability to understand the environment, initiate, and respond effectively to changing conditions.

Diversity:

Values and respects the unique perspectives and contributions of individuals with diverse backgrounds, experiences, and characteristics.
Job Types: Full-time, Part-time

Pay: $20.00-$22.00 per hour

Benefits:

Casual dress Company events Employee assistance program Flexible schedule Mileage reimbursement On-site gym On-site parking Wellness program
Schedule:

8 hour shift Evening shift Monday to Friday Night shift Weekends as needed
Work Location: In person