Work From Home Loyalty Specialist (inbound Calls) Bilingual (english And French)
Moncton, NB, Canada
Job Description
Responsibilities
In this role, you will:
- Respond to various requests from clients to find the best solution adapted to their needs;
- Offer an exceptional customer experience by providing a warm and courteous service;
- Promote complementary solutions according to the needs and habits discussed with the client.
- Bilingual (English and French) or English;
- High school diploma or equivalent completed;
- Excellent learning, problem-solving, and decision-making skills;
- Great communication skills (oral and written) and ability to quickly connect and interact with people;
- Proficiency in a sales environment \xe2\x80\x93 We are looking for people who are motivated to achieve results!
- Friendly and helpful nature - You enjoy interacting with people and helping them find the best solution to their problem;
- Ability to work in a computerized environment and perform various tasks simultaneously;
- Excellent learning, problem-solving, and decision-making skills;
- Experience in sales, customer service, or in a call center, a great asset!
Why Nordia?
It\'s simple: our top priority is to provide a rewarding environment for our employees. That\'s why we are proud to offer competitive compensation, a stimulating work environment, and excellent benefits. According to the most recent internal survey, our employees confirm it: 85% of them would recommend Nordia as an employer to their family and friends!
Also, we were recognized by Waterstone as one of Canada\'s Most Admired Corporate Cultures for the second time in a row in 2021, and we are a Dunamis Award recipient for our excellence in human resources.
Nordia is a designated employer to the New Brunswick Provincial Nominee Program (NBPNP) and Atlantic Immigration Program (AIP). This position Loyalty Inbound representative would be considered under NOC 64409, Teer 4
Want to learn more about our career opportunities and what makes Nordia the best place to work? to find out!
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Job Detail
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Job IdJD2112728
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$20.75 per hour
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Employment StatusPermanent
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Job LocationMoncton, NB, Canada
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EducationNot mentioned