Job Description

Wholesale Parts Program Specialist 12 Month Contract/Acting
Rank 4
Scarborough, ON (Hybrid)
Deadline: Please apply before May 6, 2025.
Toyota Canada Inc. (TCI) currently has an exciting opportunity to assist our Service Retention team. This is a 12 month contract/acting opportunity and will report to the Manager of Parts Sales Planning and Analysis. The successful candidate will have the opportunity to work closely with TCI Wholesale and collision programs, evaluate market trends, and assist with the creation of business strategies. The successful candidate will have an impact on customer satisfaction through the improvement of the collision program and TCIs parts activities.
What Well Bring:
Company & Culture
A hybrid work environment
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career
A focus on respect for people and continuous improvement
Summer Hours condensed work week during the summer
Benefits
Competitive compensation package
Extended health care and dental benefits effective immediately
Associate vehicle discount program
Paid holiday shutdown and competitive paid time off benefits
What Youll be Doing:
Accountable for processing inquiries related to collision part sales and Certified Collision Center programs
Create reporting and present results for collision parts, Certified Collision Centre, and parts eCommerce programs, resulting in strategic business decisions
Develop and perform a framework with external vendors, IT and internal staff to direct the Smart Parts & Lexus Integrity Parts, parts eCommerce and Certified Collision Centre program
Process invoicing from vendors and update budgets based on expenses
Complete dealership audits for wholesale programs which include but are not limited to: evaluation of claims, communication with regional offices, develop dealer correspondence, reviews with management
Communicate with Certified Collision Centre program vendor, field staff, dealerships and collision centres to assist with sponsorships and certification process
Monitor Certified Collision Centre audits through ongoing communication with our 3rd party vendor
Assist with department projects and studies such as: Total Loss prevention, technical repair information sharing, Non-Reusable Parts, Collision Market performance and NDS opportunities
Discover and study new wholesale parts opportunities such as mechanical wholesale, B2B commerce and Collision parts sales programs
Perform Parts pricing studies, comparing TCI prices to market changes or trends
Assist Parts Sales Planning group with projects focused on improving parts sales
Create and maintain Standard Operating Procedures (SOPs)
What Youll Bring:
Flexibility to work as a member of the team and as an individual contributor
Experience within the automotive industry
Knowledge of Automotive components and terminology
5 years of related automotive experience, preferably within parts and service area
Strong methodical qualification with the knowledge of how to collect, organize, assess, and disseminate significant amounts of information with attention to detail and accuracy
Strong organizational and Project Management credentials
Proven knowledge of how to initiate & improve work processes to increase efficiencies
Intermediate Excel and Power BI experience required
About Us
Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.
What Sets Us Apart?
A focus on people, passion for Toyota, innovation and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.
What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation.
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