Job Description

Industrial Water Treatment Sales & Service Specialist, Chemtech Water

PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE IN STEAM, HWH BOILERS, COOLING TOWER AND CHILLER SYSTEM.

Field Support
Toronto, ON

Chemtech, ONE OF THE LEADING Industrial Water Treatment Company is growing rapidly and currently has an excellent opportunity for Experienced Industrial Water Treatment Technician within our Chemtech team supporting the Greater Toronto Area. If you are an Experienced and dedicated Specialist with a proven track record of success we invite you to apply. This is your opportunity to join a growing company offering competitive base salary and additional benefits.

Main Responsibilities:

Conduct Field Testing and Analysis of customer systems

Support district sales in the handling of Company program service calls on existing products and services, and assist in the correction problems as appropriate.

Participate in design reviews, new application start-ups, and evaluations. Assist in critiquing products for serviceability, performance and reliability. Inter-act with appropriate company resources and work as a team.

Assess on-site field problems and operate required testing equipment to return systems to customer conformance.

Coordinate and manage replacement parts programs with the individual manufacturing plants to ensure the availability of components as needed.

Assist in the preparation of reports detailing technical problems and solutions to initiate necessary corrective product modifications and/or recommended process changes. Document value provided to the customer whenever possible.

Assist in the development of troubleshooting service guides and bulletins on existing products. Assume lead role of maintaining troubleshooting guides/bulletins and distribution to departments when required.

Qualify, coordinate and monitor outside subcontractor network as required to ensure repair timelines are maintained and customer satisfaction is maintained.

Work with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction.

Provide installation resource services on a project request basis necessary to satisfy the needs of the customer. Including field surveys, installation checklists, rollout support services, etc.

Provide training to the first-line Account Managers on Company offerings and the resources available to them to assist in answering customer questions.

Seek to keep abreast of the latest industry advances through continuous education.

Supports and is committed to Chemtech's Quality Improvement Process and the guiding principles of Responsible Care.

CMV (Create and Maintain Value) documentation compliance at selected district customer sites, and Chemtech Key Accounts.

Promptly reports every incident, accident, injury, or applicable near miss to supervisory personnel.

Territory:

greater Toronto Area including travel throughout Toronto, Burlington, Oakville, London, Northern Region and surrounding areas.

Basic/Minimum Qualifications:

Technical Degree or post secondary Diploma with industry experience

Must have a valid Driver's License and acceptable Motor Vehicle and Good Driving Record

Able to comfortably lift/carry 70 pounds

Candidate must be comfortable climbing, stairs and heights.

Preferred Qualifications:

Minimum 1 year or more in the water treatment field or Bachelor's / college Degree, Chemical / Mechanical Engineering Preferred

2+ years of successful technical service or field sales support experience is considered an asset

Experience working with MS Excel Spreadsheets

Must have a strong mechanical aptitude

Water treatment or specialty chemical industry experience

Working knowledge of boilers, cooling towers, and HVAC and Glycol treatment systems.

Must be capable to perform chemical cleaning.

Practical computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)

History of working in a field that required autonomy and self-motivation

Prior experience that required excellent communication skills

Prior experience that required excellent organizational skills

Prior experience that demonstrates a strong work ethic and ability to multi-task

A trusted partner with many organizations and numerous customers' locations, Chemtech Water is a leader in Industrial Water Treatment and services that protect people and vital resources. Chemtech delivers comprehensive solutions and on-site service to promote safe products, maintain clean environments, optimize water and energy use and improve operational efficiencies for customers in the food, healthcare, energy, hospitality and industrial markets in the GTA. For more Chemtech Water news and information, visit www.chemtechwater.ca

Job Type: Full-time

Pay: $40,000.00-$60,000.00 per year

Additional pay:

Bonus pay Commission pay Overtime pay
Benefits:

Dental care Extended health care Language training provided Vision care
Flexible language requirement:

English not required
Schedule:

8 hour shift Monday to Friday
Education:

Secondary School (preferred)
Experience:

Willing to train: 1 year (required)
Language:

Must speak fluent English (preferred)
Licence/Certification:

Work Experience (required)
Work Location: On the road

Expected start date: 2025-08-01