Job Description

Warranty Administrator Wanted Who Will Leave No Stone Unturned

The Warranty Administrator we want is a strategic, detail-oriented problem solver who operates naturally with a sense of urgency and duty. The factual communicator we're looking for is no stranger to not taking no for an answer and will go the extra mile to get the outcome they want. If you're a self-starting perfectionist who isn't afraid of deadlines and can appreciate the processes set in place to be successful, this could be the ideal career move for you.

The Warranty Administrator at Township is a highly organized, multi-tasking machine when it comes to handling all things warranty related. You work closely with the service advisors and technicians, making sure all repair orders follow the proper manufacturer policies and procedures. You are responsible for preparing and submitting every service, body and parts warranty claim and are constantly following up to see that each claim is approved and done in a timely manner.

Aside from processing warranty claims, your day will be filled with other administrative tasks such as preparing daily and bi-monthly reports, covering phones, checking for recalls on vehicles on the lot and ensuring all transit damage is accurately reported. You work hand in hand with the service, parts and sales teams to meet or exceed industry standards for vehicle turn-around time while maintaining the highest level of customer satisfaction.

At Township Chevrolet Buick GMC, our

Vision

is to build a community of devoted fans. Our

Mission

is to provide the best vehicle ownership experience by creating the greatest environment for people to learn, experience, buy, and look after their investment. We do this by following our five

Core Values:

Continuous Improvement - Aspire for greatness, strive for excellence, and be relentless in pursuing incremental improvements; Integrity - We choose to be a positive impact on every customer interaction by doing the right thing, especially when it's uncomfortable; Congeniality - To support the best ownership experience requires us to treat others warmly, generously, and to foster a neighbourly environment; Ownership - We take personal responsibility for our actions, mistakes, quality of work, and our team. No matter what; and Dignity - Through hard work and dedication, is how we demonstrate our appreciation for our team, ourselves, our community, and the loyal customers we serve.

The Warranty Administrator we want is someone who can be proactive, enjoys quality control and is never satisfied until the task at hand is completed to perfection. If you have some previous administrative experience and would like to make the switch to something a bit more challenging and fast-paced, now is the time. Apply with us today!

Position Overview:

Job Type:

Full Time

Salary:

$18-$22/hourbased on experience

Benefits:

Life & Disability, Vision, Dental, Prescriptions, Retirement Savings Plan, Employee Discounts on Vehicles, Parts and Service Labour

Location:

34 Water Street, Summerside, PE

Training for the Position:

On the job and formal training provided

Physical Requirements:

None

Required Experience

Education:

Administration College Degree or Equivalent Experience

Experience:

2+ years preferred in a similar role
Job Types: Full-time, Permanent

Pay: $18.00-$22.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking RRSP match Store discount Vision care
Schedule:

Monday to Friday
Language:

Mandarin (preferred)
Work Location: In person