Job Description

Job Summary

We are Winnipeg Kia in the Waverley Auto Mall. Business is growing and we are now looking to add a junior warranty administrator/service coordinator to our existing service team.

Reporting to the existing warranty and service managers, this position would play a critical role in managing a variety of service department functions and the submission and upkeep of Kia Canada warranty claims.

This position is responsible for processing warranty claims, occasionally coordinating with the KCI warranty team, and maintaining accurate records of warranty transactions. The position would also be responsible for critical service functions including answering customer inquiries (phone and email), service order record filing, verifying and updating customer information with Kia Canada and general requests by the service manager.

The ideal candidate will possess strong attention to detail, excellent organizational skills, and the ability to work collaboratively within a team environment.

Qualifications

High school diploma or equivalent; additional experience in the automotive industry is a plus. Previous experience in a warranty administration role or similar position is preferred. Strong analytical skills with the ability to interpret technical information related to warranties. Excellent written and verbal communication skills for effective interaction with customers and Kia Canada. Proficient in using computer software applications, including Google business suite products and services. Understanding of PBS operating system an asset. Strong organizational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail. Ability to work independently as well as part of a team in a fast-paced environment. This position offers an opportunity for professional growth within a dynamic organization committed to delivering exceptional service to its customers.
If this describes you, we encourage you to apply to this ad with resume attached. Only those considered will be contacted.

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking Profit sharing Store discount Vision care
Work Location: In person