Job Overview
We are seeking a detail-oriented Service Writer/Warranty Administrator to join our team. The ideal candidate will have a strong background in automotive repair and dealership operations, with excellent customer service skills. The Bus Centre is an award winning full service bus dealership.
Duties
- Process warranty claims accurately and efficiently
- Communicate with customers regarding warranty coverage and claim status
- Coordinate with service technicians to gather necessary information for claims
- Checking in customer vehicles for service.
- Taking customer service calls for service appointments.
- Completing Cummins, Thomas and Freightliner Warranty Claims.
- Maintain detailed records of warranty claims and payments
Requirements
- Prior experience in truck repair or dealership environment
- Strong customer service skills
- Mechanical knowledge to understand warranty claims
-Experience in Proceed would be an asset.
-Hours 8AM to 5PM Monday thru Friday.
Job Type: Full-time
Pay: $55,000.00-$65,000.00 per year
Benefits:
Casual dress
Dental care
Extended health care
On-site parking
RRSP match
Experience:
service advisor: 1 year (preferred)
Customer service: 1 year (preferred)
Work Location: In person
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