Job Description

Job Overview

We are seeking a detail-oriented and organized Warranty Administrator to join our team. In this role, you will be responsible for managing warranty claims, ensuring accurate data entry, and providing exceptional customer service. The ideal candidate will possess strong organizational skills and the ability to work efficiently in a fast-paced environment.

Responsibilities

Process warranty claims and ensure all necessary documentation is complete and accurate. Perform data entry tasks related to warranty claims into our computerized system. Communicate effectively with customers regarding their warranty inquiries and provide support as needed. Maintain organized records of all warranty claims and customer interactions. Collaborate with various departments to resolve issues related to warranty claims. Assist in the development of warranty policies and procedures to enhance customer satisfaction. Provide front desk support when necessary, including greeting visitors and answering phone calls.

Qualifications

Previous experience in a clerical or administrative role is preferred, particularly in a medical office or as a dental receptionist ect. Proficiency in Google Suite and other computer software applications is essential. Strong organizational skills with the ability to manage multiple tasks simultaneously. Excellent customer service skills, with a focus on providing support and resolving inquiries effectively. Ability to work independently as well as part of a team in a dynamic environment. Experience in customer support roles is a plus but not required.
If you are passionate about providing excellent service and have the skills we are looking for, we encourage you to apply for this exciting opportunity as a Warranty Administrator!

Job Type: Full-time

Pay: $21.00-$23.00 per hour

Expected hours: 40 per week

Additional pay:

Bonus pay
Benefits:

Dental care Extended health care Life insurance On-site parking Vision care
Schedule:

8 hour shift Day shift Monday to Friday Weekends as needed
Language:

Mandarin (preferred)
Work Location: In person