Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.
THE OPPORTUNITY
The Warranty Administrator will be responsible for processing warranty claims. This involves interpreting failure reports and writing claims reports and submitting them to the manufacturers' warranty processing centers. This position is located at our sales and service dealership in Langley, BC.
YOUR RESPONSIBILITIES
Interprets failure reports and composes claims reports in such a manner as will be properly understood by claims adjudicators at manufacturers' warranty processing centers.
Completes the various claim forms, properly codes failures and lists materials as required by different vendors.
Processes warranty claims in a timely manner
Verifies criteria required by OEM/vendors, checks warranty eligibility for the repairs
Responds to warranty inquiries from internal and external customers
Tracks warranty parts to be returned to vendor or discarded.
Closes warranty repair orders.
Keeps warranty schedules up to date.
Reviews credit notes and warranty statements for items to be posted to warranty schedules.
Maintains records for auditing purposes as needed by the company and by warrantors
Maintains an excellent line of communication with all vendors
Maintain all service and customer records as required by the warrantor
WHAT WE LOOK FOR
High school diploma or general education degree (GED) essential
Post-secondary diploma or trade certification preferred
Three years' related experience in automotive, truck or equipment warranty
Strong computer skills, with intermediate level Excel
Ability to proactively problem-solve and think logically
Good verbal and strong written communication skills
Good mechanical aptitude
Strong interpersonal skills
Detail-oriented
Accountability and dependability
PAY RANGE
The salary range for this role is between $50,000 - $60,000, based on experience.
CANADA BENEFIT PACKAGE
Our employees receive a generous benefits package including:
Extended Medical (including Vision)
Dental
Prescription benefits
RRSP with employer matching program
Long Term and Short Term Disability
Life Insurance
Paid Time Off
On-going training opportunities
AVOUT INLAND TRUCK
& EQUIPMENT
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we're ALL IN, we mean we're all in on you and your career.
We are a great place to work--with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.
Are you ready to go ALL IN on a career at Inland? We invite you to apply today!
(warranty claims, truck, heavy truck, heavy equipment, warranty claims administrator, claims administrator)
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