Job Description

Position Overview:

We are seeking a highly motivated and detail-oriented Warehouse Operations Lead to join our dynamic team in a high-velocity manufacturing environment. The ideal candidate will be a hands-on leader responsible for overseeing the full scope of warehouse operations, from inbound receiving and inventory control to materials staging and outbound logistics. This role is critical for ensuring operational excellence, maintaining impeccable inventory accuracy, championing a culture of safety, and driving continuous improvement to support our production and fulfillment goals.

Key Responsibilities:

1. Inbound & Receiving Management

Oversee all inbound receiving processes, including the efficient unloading, inspection, labeling, and documentation of materials. Utilize our ERP system for real-time updates to ensure greater than 99% inventory accuracy from the point of receipt. Coordinate closely with Purchasing and Supply Chain teams to resolve discrepancies and ensure a smooth, integrated flow of materials into the warehouse.

2. Outbound Logistics & Order Fulfillment

Manage all outbound shipping activities, including picking, packing, and dispatching, to achieve an on-time delivery rate of over 95%. Leverage automated tools and ERP tracking to generate error-free manifests and shipping documentation. Align with Customer Success and Sales teams to meet order fulfillment targets and enhance overall customer satisfaction.

3. Materials Staging & Production Support

Coordinate the preparation and staging of materials for production, utilizing kitting, sequencing, and temporary holding zones to ensure just-in-time (JIT) availability. Optimize staging areas with 5S principles to reduce material retrieval time to an average of less than 5 minutes, preventing production delays. Partner with the Production Planner and Inventory Manager to ensure a seamless and efficient flow of materials to the manufacturing line.

4. Inventory Control & Accuracy

Assist in maintaining inventory accuracy of over 99% through regular cycle counts, system audits, and physical/digital reconciliation in the ERP. Identify and investigate inventory variances, collaborating with the Inventory Manager to implement effective corrective actions. Contribute to strategic inventory goals, including reducing stockouts to less than 2% and achieving inventory turns of more than 8 times annually.

5. Warehouse Safety & Organization

Maintain a clean, organized, and safe warehouse environment in strict compliance with 5S and OSHA (or local OH&S) standards. Conduct daily equipment checks and hazard mitigation assessments to support a "zero incident" safety culture. Align with the Operations Director on continuous safety improvements and initiatives within our manufacturing setting.

6. Performance Monitoring & Continuous Improvement

Track and report on key performance indicators (KPIs) such as picks per hour (>50), order accuracy (>99%), and space utilization (>85%) using ERP dashboards. Champion lean initiatives and automation projects across receiving, shipping, and staging processes to drive efficiency gains of over 10% annually. Collaborate cross-functionally to identify and implement process enhancements, such as advanced shipping notifications, to reduce material handling touches (<3 per item) and achieve cost reductions of over 15%.

Qualifications and Skills:

3-5+ years of experience in a warehouse, logistics, or supply chain role, preferably within a manufacturing or production environment. 1-2+ years of supervisory or team lead experience is highly desired. Proven proficiency with ERP systems (e.g., SAP, Oracle, NetSuite) and Warehouse Management Systems (WMS). Strong understanding of inventory control principles, including cycle counting and reconciliation. In-depth knowledge of warehouse safety standards (OSHA/OH&S) and 5S/lean manufacturing principles. Demonstrated ability to use data and KPIs to drive decision-making and process improvements. Excellent leadership, communication, and interpersonal skills with the ability to collaborate effectively across multiple departments. Exceptional organizational skills and a high level of attention to detail. Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
Job Type: Full-time

Pay: $18.28-$29.05 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care On-site parking Paid time off
Work Location: In person