Operations Manager (with coordination with Store Management)
About Rocket Fireworks
Rocket Fireworks specializes in the sale of fireworks, party, and wedding supplies. As a growing seasonal business with complex logistics, we rely on strong systems, clear standards, and people who take pride in organized, well-run operations. A clean, structured workplace is essential to safety, efficiency, and customer confidence.
Position Overview
The Warehouse Inventory Associate is an
entry-level, operations-first role
supporting warehouse, inventory, and stockroom systems, with
store support responsibilities
as needed. This position requires comfort working across multiple environments, including the Advance store, on-site stockrooms, and periodic work at the Hagersville farm location.
This role is hands-on and physically demanding. The successful candidate will demonstrate reliability, attention to detail, and a willingness to follow and uphold company systems and standards.
This position begins
part-time
and may progress to
full-time
and expanded responsibility upon successful completion of a
3-6 month probation
Principal Goal
To support smooth operations through accurate inventory handling, maintained stock levels, and clean, safe, clearly organized stockrooms that are easy for all employees to use.
Core Responsibilities - Operations & Inventory
Stock shelves in front picking areas, back stockrooms, and packing areas
Maintain cleanliness, organization, and safety across all warehouse and stockroom spaces
Assist with inventory management in stockrooms and containers, including receiving shipments and verifying counts
Perform inventory spot checks to support accuracy between physical stock and Vend
Assist with maintaining minimum and maximum inventory levels
Follow established systems and procedures consistently
Correct mistakes in the moment when they impact inventory accuracy or organization
Escalate larger or recurring issues to the Operations Manager when appropriate
Minimize open boxes and ensure proper storage at all times
Maintain clear labeling and signage so all staff can easily locate products
Support seasonal peak operations, including container unloading
Store Support Responsibilities
While this role is operations-focused, it also provides
store-side support
when required:
Picking, packing, and staging online orders
Assisting with order processing and shipping
Replenishing store shelves from back stock
Supporting store operations during high-volume periods
Providing basic product assistance to customers when needed
Customer-facing interaction is
infrequent
, but over time the successful candidate is expected to
take initiative
, build product knowledge, and confidently assist customers when appropriate.
This role may protect the integrity of their organized workspaces. Any conflicts or repeated issues must be reported to the manager on duty and escalated to the Operations Manager if further intervention is required.
Work Environment & Physical Requirements
Maximum solo lift:
up to
30 kg
Forklift use:
frequent
Majority of shift spent on feet
Regular use of stairs, ladders, and work in tight aisles
Outdoor work required during container unloading in hot or cold conditions
Extended shifts (10-12 hours) may be required on pre-planned container or farm days
This role is physically demanding
Travel & Flexibility
Travel between company sites is required
Competency in both warehouse and store environments is expected
Farm (Hagersville) work occurs periodically and is planned in advance
Seasonal & Scheduling Requirements
Weekend and holiday availability required during peak periods:
Victoria Day
Canada Day
Diwali
New Year's
Required Qualifications
Valid Ontario G driver's license with a clean driving record
Warehouse experience required
Forklift and warehouse equipment experience required (training may be provided if needed)
Strong organizational skills and attention to detail
Comfortable working within structured systems and procedures
Willingness to correct errors and uphold standards consistently
Ability to think independently and communicate issues clearly
Strong communication skills (verbal, email, phone, text)
Physically capable of meeting job demands
Ideal Candidate Traits
Reliable and accountable
Organized and detail-oriented
Comfortable with physical work
Calm under pressure
Humble demeanor with an eagerness to learn
Takes pride in clean, functional, and orderly workspaces
Understands that responsibility and flexibility grow with experience
Growth Opportunity
This is an entry-level role with a clear growth path. Candidates who demonstrate reliability, accuracy, initiative, and respect for systems may be considered for
full-time status and expanded responsibilities
as the company grows.
Compensation & Benefits
Casual dress
Store discount
Health benefits package available upon eligibility
Pay rate reviewed after successful completion of probation
Work Location
In person - Advance location, with periodic work at the Hagersville farm site.
Job Type: Part-time
Pay: $20.00 per hour
Benefits:
Casual dress
Flexible schedule
On-site parking
Store discount
Experience:
Warehouse: 1 year (preferred)
Work Location: In person
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