Job Description

Organization

Volvo Buses

Position Description

VP of Retail Operations (VPRO)

The VP of Retail Operations (VPRO) is responsible for commercial activities and KPI's supporting commercial business goals, including but not limited to:

• New coach regional sales volume, including gross margin target
• Pre-owned regional sales volume, including gross margin target
• Service revenue external sales, including gross margin target
• Parts sales revenue regionally, including gross margin target

VPRO is the owner / entrepreneur of the national targets and will take actions with risk / benefit accordingly.

Core Responsibilities:

• Prevost national head and customer commercial leader within all customer management functions
• Leading and fostering winning teams, cross functionally, while challenging status quo
• Commercial management of National defined objectives supporting Prevost financial and sales volume targets
• Commercial leader amongst new coach, preowned, service & parts sales / gross margin targets (end to end performance)
• Strategy owner against National strategy & deployment supporting revenue streams of all commercial activities
• Ability to travel to multiple sites and visit customers within North America
• Additional responsibilities assigned by manager

Required Competencies:

• Familiar with long and short sales cycles
• Customer facing sales experience (field sales with solid track history)
• Negotiation skills - ability to balance both sides of sales equation (customer and business objectives)
• Conflict management / stress management
• High degree of fostering team working within demanding environment
• Business owner mentality (entrepreneur mindset) with strong financial acumen
• Ability to interpret Profit & Loss (P & L) statement - with ability to develop strategies / business management corrections to exploit market opportunities and business development
• People oriented / open minded approach
• Push and care leadership style - drives results but knows how to balance people motivation with business objectives
• Commercial crew experience or working knowledge
• Good cross functional abilities / skills within the organization
• Ability to lead budget related activities and execute/adjust accordingly

Minimum Requirements:

Batchelor degree preferred with a business focus or equivalent experience

Field sales, parts, service sales experience is required

Additional training, specialized in negotiation, people or culture is preferred

Historical sales training events - supporting value based selling mindset

Candidate resides in either USA or Canada and can routinely travel to either country

Bilingual (French and English) is a strong plus

Minimum Years of Experience Required:

10-15 years of leadership experience required

3-5 years of field sales, service, parts sales experience required (or equivalent)

5-7 years mid-senior role managing business functions and/or cross functional teams

Disclaimer: The above statements are intended to describe the general level of work being performed by persons assigned to the classification. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of the job.

Functional Area

Aftermarket

Travel Required (maximum)

Frequent Travel

About us

Volvo Buses is one of the world's leading provider of sustainable people transport solutions. It is a part of Volvo Group. The offer includes premium city- and intercity buses, coaches, and bus chassis as well as services for increased productivity, uptime and safety. Volvo Buses has sales in 85 countries and a global service network with more than 1,500 dealerships and workshops. The manufacturing sites are in Europe and in North and South America. The head office is in Gothenburg, Sweden. For more information visit

Employment/Assignment Type

Regular

Last application date

18-Nov-2022