Job Description

SCOPE OF WORK:

The Volunteer Coordinator-/Family Services for Habitat for Humanity Sarnia/Lambton will be responsible for the development, implementation, administration, and day-to-day managing of the volunteers from all divisions and families.

REPORTS TO:

Volunteer Coordinator/Family Services is a direct report to the Chief Executive Officer.

SCOPE OF AUTHORITY

: The Volunteer Coordinator/Family Services is responsible for providing oversight, direction, and support to all construction and community volunteers.

EDUCATION & EXPERIENCE

: The incumbent to this position will have a certificate in Volunteer Management and/ OR a minimum of (1-2) years of experience working with volunteers. Experience in non-profit and/or affordable housing is an asset. Strong computer skills mandatory.

SCOPE OF COMMUNICATIONS:

The nature of the position is such that the incumbent must have the ability to engage in and facilitate clear, consistent, and timely communications with all of HFHS/L's stakeholder groups. As such, the incumbent must have demonstrated excellence in written and oral communications, effective skills in preparing and delivering presentations to a broad cross-section of audiences, and must have superior listening skills.

DUTIES AND RESPONSIBILITES

:

Volunteer Recruitment

Use a variety of recruiting methods such as networking, advertising, social media, local media, and community meetings to recruit effective volunteers with appropriate skills

Record and track all volunteer information including their hours

Create job descriptions for volunteer positions if and as necessary

Respond to daily inquiries from current and potential volunteers and organizations investigating volunteer opportunities

Develop and deliver presentations to groups and organizations interested in understanding what volunteer opportunities exist and how they can be involved

Maintain daily communication with Habitat staff in regards to volunteer needs, changes, issues or opportunities

Volunteer Screening

Ensure screening process is based on policy and compliant with privacy legislation

Develop and implement an intake and interview protocol for potential volunteers to ensure the best match between the skills, qualifications and interests of the volunteers and the needs of the affiliate

Conduct background checks and verify references

Volunteer Scheduling/Tracking

Create schedules as required, with input and direction from Construction Manager, Restore Manager, CEO.

Schedule volunteers into allotted time slots

Maintain files on all volunteers, ensuring appropriate documentation is in place

Organize and track volunteer hours.

Create reports and statistics for CEO if and as required

Volunteer Training

Responsible for coordinating volunteer orientations and adequate training sessions

Ensure volunteers have completed their mandatory training and are confident in their roles

Develop volunteer orientation packages

Volunteer Management

Primary contact for all volunteers

Review volunteer position descriptions in consultation with staff as appropriate

Promote the volunteer program to gain community support of the volunteer program

Ensure that volunteers receive the appropriate level of supervision

Serve as a liaison between volunteers and affiliate supervisors

Ensure that volunteers work in a safe, healthy, and supportive environment in accordance with all appropriate legislation and regulations

Assist with daily in office and onsite duties as assigned

Regularly assist with construction related activities if and as required

Consult with Departments Managers and CEO with volunteer requests, concerns, support, and guidance

Volunteer Recognition

Ensure that volunteer appreciation program is followed according to affiliate policy

Maintain records and statistics on award recognition program

Acknowledge volunteers regularly and the impact they are making on our affiliate

Family services - Be the main point of contact for all habitat families

Administration

Administer and monitor expenditures for the volunteer program against the approved budget

Additional Duties

Along with duties on the Volunteer side of this position you will be responsible for

On Boarding all new staff

as well to provide support administratively to the Habitat Handyman program. Some additional duties assigned by the CEO as required.

Personal characteristics

The Volunteer Coordinator/ Family Services should demonstrate competence in most or all of the following:

Ability to manage multiple competing priorities

Ability to remain calm in highly stressful and ambiguous situations

Comfortable working with the public on a daily basis

Strong attention to detail and knowledge of and proficiency with database systems

Understand ethical behaviour and business practices, and ensure that their own behaviour and the behaviour of others is consistent with these standards and aligns with the vision, mission and values of Habitat for Humanity Sarnia/Lambton

Establish and maintain positive working relationships with others, both internally and

externally

Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness

Positively influence others to achieve results that are in the best interest of the affiliate

Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the affiliate

Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities

Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem

Some evening and weekend work required

Valid driver's licence and transportation required



Job Type: Part-time

Pay: $18.00-$22.00 per hour

Expected hours: 24 per week

Schedule:

8 hour shift
Work Location: In person

Application deadline: 2025-05-30
Expected start date: 2025-06-01