Job Description

Description

Volunteer & Communications Coordinator is responsible for planning and implementing events and campaigns that raise funds, food, and other key donations to support the operations of Mount Arrowsmith MU departments. He/She recruits, screens, trains, and oversees volunteers to support activities, programs, the MU major events, and other initiatives, including the support of 3rd party events.

HOURS:

• Full Time - 35 hours/week (up to 40 hours/week during October-January)

KEY RESPONSIBILITIES:

• Serves actively as a member of the senior management team for the Corps
• Engages with COs and management team in ongoing strategic planning to ensure programming reflects client needs in accordance with The Salvation Army mission and vision
• In coordination with DHQ PR department & Corps management team develops communication materials to support MU strategic plans, including but not limited to press releases, key messaging, blog posts, e-blasts and other promotional materials
• Develops social media content calendars, articles and postings on behalf of MU departments to their social media channels, including MU website
• Researches and uncovers news/testimonies/stories, facilitates Family Services client interviews and story placement
• Maintains appropriate network with media contacts
• Conducts media tracking, analysis and summaries
• Provides on-site media relations and acts as media escorts at events (some weekends)
• In coordination with Community Ministries Director and CO assists with event logistics
• Ensures information is disseminated to media in a timely and efficient manner
• Performs various administrative tasks as required
• In coordination with COs and Community Ministries Director plans and implements events and campaigns that raise funds, food, and other donations for Food Bank & Family Services
• Maintains and promotes positive working relationships/partnerships and communications with funders and community stakeholders, including social services associations, service clubs, etc.
• Gives oversight to volunteer program
• Recruits, trains and provides placement for volunteers
• Builds and maintains volunteer documentation and promotional items, forms, brochures, etc.
• Maintains updated job descriptions, task lists and opportunities for all volunteer positions
• Maintains VolunteerHub database, builds and supplies guidance documents to all users
• Maintains shift, schedules, hours, profiles on the database
• Ensures the effective execution of kettle fundraising campaign
• Assumes responsibility for other related duties as directed by the COs
• NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

Education/Certifications:

• The successful job applicant will have completion of a university degree.

Experience:

• Five years but less than seven years of prior related experience, including, experience in a project management, managing people/resources and communicating orally and in writing to stakeholders and/or funders.

Required Skills/Knowledge:

• The performance of the job requires frequent attention to computer work, attentive listening (for supervision, counseling, conflict resolution, etc.), moderate concentration when dealing with figures and policy/strategic plan development, and occasional proposal preparation
• Ability to multitask and effective time management is required

Punctuality, reliability, trustworthiness

PREFERRED SKILLS/CAPABILITIES:

• The incumbent directly supervises between 2-10 volunteers and indirectly supervises an unlimited number of volunteers

• Demonstrated experience using applicable software programs including Internet, database, Microsoft Office suite (Excel, PowerPoint, Word), Volunteer Hub
• Demonstrated experience with social media tools
• Demonstrated knowledge of media landscape in BC
• Demonstrated interpersonal and problem-solving skills
• Demonstrated excellent verbal and written communication skills
• Proven ability to work independently
• Excellent writing and research skills
• Excellent organizational skills and ability to prioritize and meet deadlines when faced with multiple requests for action from a variety of sources
• Great people skills, on telephone and in person
• Flexible hours during October - January

Precautionary Measures:

The incumbent must take the following precautionary measures (in addition to health and safety rules):

• Universal Precautions
• Foodsafe Training

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

The Salvation Army