Job Description

Since 1988, Distributel connects Canadians to the people, passion, and priorities that matter. By constantly challenging ourselves to simplify, add utility, and humanize the ways people do business with us, we will create a valuable experience for our customers in every way. Join an award-winning organization in its mission to provide a true alternative to Canadian consumers!
LOCATIONS:

• Ottawa, Ontario

ABOUT THE OPPORTUNITY: Reporting to the Senior Manager, Voice Network Planning within the Carrier Services department, the Voice Network Planner is responsible for overseeing the routing design and daily functions of all voice traffic on the Distributel network in order to optimize costs, ensure call quality and meet supplier contract commitments. This includes fostering good relationships, arrangements and negotiations with the third-party telecom suppliers, capacity management, network optimization and provisioning of third-party network services. KEY RESPONSIBILITIES:

• Managing the voice network including network capacity and least cost routing systems, to optimize costs and ensure maximum quality
• Negotiate LD terminations with existing and new service providers, with focus on cost reductions, service levels, commitments and terms and conditions
• Working with Engineering, Product and Management to negotiate carrier agreements
• Provide costing guidance and support to the Product, Finance, Engineering, Network Operations team as needed
• Generate and analysis of reports to track costs, cost savings, margin, carrier performance etc
• Keeping abreast of industry developments in voice network interconnections and network evolution and proactively proposing protocol, technology or vendor relationship changes that will reduce costs and improve network efficiency and effectiveness
• Work with Network Operations to track and monitor fraud activity
• Project Management is a key part of this role, managing Network carrier related and Internal projects through to completion. Ensures all Network components are managed: Operational, Regulatory, Billing, Costing, Engineering, Carrier and IS, as required. Review requirements and proposes a project plan for execution, which once approved is then managed through to completion as a key and intergral part of this role
• Other duties as assigned by management
• This role requires a flexible candidate who is able to work well in a collaborative environment with minimal supervision and who prides themselves in their attention to detail. Excellent analytical, self-learning and wide thinking skills are an absolute must for this position.

SKILLS AND QUALIFICATIONS:

• Passion for being best in class in everything we do
• Comfort with rapid change that continually challenges the status quo in order to continually improve
• Relentless curiosity, a drive to think outside the box, to do things better for our customers, colleagues and our business
• Expert level database, analytical and problem-solving skills, with an attention to detail.
• Support and guide colleagues as required
• Strong organizational and time management skills.
• Proven ability to multitask in a dynamic environment.
• Excellent verbal and written communications skills.
• Bilingualism is considered an asset
• Excellent interpersonal skills
• This role requires a flexible candidate who is able to work well in a collaborative environment with minimal supervision and who prides themselves in their attention to detail. Excellent analytical, self-learning and wide thinking skills are an absolute must for this position.

EDUCATION AND TRAINING:

• Post-secondary education in Telecommunications preferred or equivalent experience
• 3-5 years related experience in a telecommunications company
• Possess knowledge of telecom industry, CLEC and IXC interconnection, E-911
• NPA/NXX, LERG, Telco Tariffs, LCR, VOIP, Local and Long-Distance principles.
• Demonstrate skills and experience with researching, reporting and implementing process improvements and automation of methods and procedures utilizing Microsoft Access and Microsoft Excel in support of various operational, planning and engineering report functions.
• Must be very familiar with voice, data and equipment engineering technologies
• Good understanding of TDM and VOIP voice networks including signaling protocols (SIP, MGCP, SS7, ISDN) voice switching equipment and supporting equipment (DACS, MUX)

HERE’S WHAT’S IN IT FOR YOU: Experience a wealth of opportunities that only a growing company can offer by joining a dynamic team that’s vigilantly working together towards reshaping the telecommunications landscape. The heart and soul of our compensation program is built from the foundation of our vision, mission and values.

• Industry-leading Corporate Medical and Dental benefits program, in addition to many other perks that make Distributel a great place to work.
• RRSP contributions.
• We promote work-life balance with generous PTO.
• We provide a great work environment with organized social events.
• You’ll have opportunities for growth & development.
• We have great downtown locations and amazing people.

Distributel connects Canadians to the people, passion, and priorities that matter. Join us in our mission to provide a true alternative to Canadian consumers! Diversity and inclusion are important at Distributel. We appreciate the uniqueness of all individuals and believe that our differences are what make us stronger. Distributel is committed to providing a workplace that ensures equal opportunities, development, and advancement for all. WHAT HAPPENS AFTER YOU SUBMIT YOUR APPLICATION? Your application is placed in our candidate pool. If your application matches the manager’s search criteria, you may be contacted for a pre-screen interview. Due to high volumes of applications, not all applicants who submit an application will be contacted. Diversity and inclusion are important at Distributel. We appreciate the uniqueness of all individuals and believe that our differences are what make us stronger. Distributel is committed to providing a work workplace that ensures equal opportunities, development, and advancement for all current and future employees. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly. diYxdWEoo2