Job Description

Description

Deliver Optimum Stock Accuracy & Shrinkage Levels:

• Develop a comprehensive understanding of the risks the business faces and implement appropriate risk management strategies.
• Educate team members on theft prevention measures, fostering a culture of prevention.
• Collaborate with law enforcement and third-party entities to receive support and assistance in combating external theft.
• Ensure stores are well-prepared and trained for RFID cycle counts.
• Analyze and investigate RFID cycle count results at the store and region level.
• Review power bi reports on shrinkage and stock accuracy, providing feedback to stakeholders to drive optimal performance.
• Audit stock adjustment activities at the store level and provide feedback to Store Managers for achieving accurate stock levels.
• Motivate team members, store managers, and business managers to meet business targets for shrinkage and stock accuracy.

Audit and Compliance Management:

• Conduct regular compliance audits throughout the business to ensure operational standards are met.
• Perform compliance audits on 3PL partners\' cycle counts and stock management processes.
• Conduct region-wide compliance audits using a risk-based approach.
• Educate and develop the store management team in performance management and actively monitor team members\' compliance with policies and procedures.
• Maintain up-to-date business tracking and reporting tools.
• Deliver audit action plans to Store Managers within three business days after completing audits.
• Review non-compliance trends specific to the region to drive compliance campaigns and coaching initiatives.

Identify and Investigate Adverse Activity:

• Proactively identify and investigate potential theft and fraud within the business.
• Assess compliance audits to detect fraudulent activity and initiate investigations as necessary.
• Foster strong relationships with external parties such as the police to ensure successful prosecution of external offenders, particularly organized retail crime.
• Compile police briefs for prosecution purposes.
• Utilize business tools to track investigations and gather critical facts.
• Develop, Implement, and Deliver Retail Risk Training Initiatives:
• Provide training and education to retail teams on all matters related to retail risk.
• Conduct training sessions at the store level to increase awareness and prevention of theft, using both in-person and digital platforms.
• Communicate training needs from a regional perspective and contribute to the development of nationally delivered training sessions.
• Deliver training for new Store Managers and conduct sign-off sessions.

Ensure a Safe & Healthy Work Environment:

• Comply with the company\'s workplace health and safety (WHS) policies and procedures.
• Take necessary precautions for personal safety and the safety of others in the workplace.
• Report hazardous conditions, near misses, incidents, and injuries promptly and according to relevant procedures.
• Participate in meetings, training, and other WHS activities.
• Avoid willful actions that jeopardize the health or safety of individuals in the workplace.
• Cooperate with the company in complying with WHS legislation and standards.

Requirements

• Bachelor\'s degree in a relevant field or equivalent experience.
• Proven experience as a Loss Prevention Manager or in a similar role within the retail industry.
• Strong knowledge of loss prevention techniques, risk management, and investigative procedures.
• Familiarity with RFID technology and inventory management systems.
• Excellent analytical and problem-solving skills.
• Effective communication and leadership abilities.
• Ability to collaborate with HO and cross departmentally.

Position Type

Permanent

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