Job Description

ABOUT US

We are an

award-winning organization

, with 75 years under our belt, dedicated to keeping communities safe in the areas of fire prevention, security, and life safety. We currently have over 230 talented individuals across 4 business units - Richmond (our Headquarters), Calgary, Toronto and Texas.

Radius Security is the leading end-to-end provider of innovative, commercial security system monitoring, installation, and maintenance in BC, specializing in live video guided dispatch. In conjunction with our sister company Radius Fire, we provide an unmatched service for fire monitoring. Our corporate culture is about fun, accountability, responsibility, respect, and continuous personal training & development.

VALUE OF THIS ROLE

Radius Security is looking for an

Installation & Service Technician

to join our growing team in BC. You'll be part of a tight-knit, supportive team of experts, working alongside other technicians in the Installation or Service Team and reporting directly to our Security Operations Manager.

In this role, you'll play a key part in installing and servicing our cutting-edge

Remote Guarding video surveillance systems

, designed to protect high-value construction sites and large outdoor facilities across BC. If you're experienced in security installations, passionate about safety, skilled in networking, and driven to deliver

legendary service

, this could be your opportunity to join a company that invests in your growth and empowers you to make a real difference.

Come be part of the magic that is Radius.

CORE AREAS OF RESPONSIBILITY

Installation

Preparing, programming, and installing systems for customer sites, including programming automation software, setting up various IP devices, and designing maps to provide situational awareness to our monitoring station operators. Involved in aiming cameras and IR illuminators to achieve optimal coverage and protection while minimizing false alarms for customer sites. Programming wireless devices and routers. Program video analytics software and review events that are false positive and false negative to adjust regions of interest and sensitivity to improve the accuracy of analytic events sent to the monitoring station. Performing field work onsite to ensure the proper installation of our Remote Guarding cameras. This includes working with small handheld tools, at height, in outdoor weather conditions.
Servicing and Maintenance

Troubleshooting and repairing video surveillance systems on customer sites as required. Perform periodic maintenance at existing sites such as cleaning lens, adjusting cameras and replacing failing parts.

*Please note:

this is not an exhaustive list and other responsibilities may be added to the role as needed.

OUR IDEAL CANDIDATE

Experience & Technical Skills:

3+ years of experience assembling and installing IP devices. Experience in the telecom industry or working with CCTV systems is a plus.

Hands-On Ability:

Proficient in using small hand and power tools safely and effectively.

Tech-Savvy:

Proficient computer skills with a natural technical aptitude.

Communication Skills:

Excellent oral and written communication skills to collaborate with both internal teams and clients.

Work Environment Flexibility:

Comfortable working at heights, outdoors, and in various weather conditions.

Team Player:

Thrives in a collaborative environment while also capable of working independently.

Detail-Oriented:

A sharp eye for detail and a passion for delivering high-quality work.

Driven & Reliable:

A strong work ethic with a commitment to safety, performance, and customer satisfaction.

WHY OUR TEAM LOVES WORKING HERE

Stability & Growth

: As an essential service, we remained fully operational throughout the pandemic--supporting our communities when they needed us most. With steady year-over-year growth and exciting expansion plans on the horizon, now is a great time to join us.

Comprehensive Benefits Package

: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.

Career Development

: We're passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.

Vibrant Team Culture

: We know how to have fun-- It's part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You'll feel connected, supported, and celebrated.

Make a Real Impact

: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You'll be empowered to make meaningful contributions every day.

Be Proud of Where You Work

: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you're part of something bigger.
Job Types: Full-time, Permanent

Pay: From $24.00 per hour

Benefits:

Company car Company events Dental care Employee assistance program Extended health care Life insurance Paid time off RRSP match Tuition reimbursement Vision care
Application question(s):

What is your working status in Canada (work/study permit, PR, citizen)? If on a work permit, please explain where you are in the process of getting your PR.
Licence/Certification:

Class 5 Licence (required)
Work Location: On the road